Joint Commission Requirements
January 1, 2008 | Toolkit
A language services program.
Language Services
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Telephone Interpreter Message to Providers
February 6, 2008 | Toolkit
Systems that support delivering appropriate interpreter services to patients.
Speaking Together Performance Measures
June 4, 2008 | Toolkit
Patients Receiving Services from Qualified Language Service Providers
Language Services Program Assessment Questions
June 4, 2008 | Toolkit
A successful language services program begins with a strong foundation.
Chapter 8: Educating Clinical Staff on Meeting Patients' Language Needs
June 4, 2008 | Toolkit
Patients who are not proficient in English must have their language needs met during every encounter.
Molina Healthcare's TeleSalud Program: Providing Direct Access to Language Services
September 5, 2008 | Toolkit/Story
The TeleSalud project offered direct accessibility for medical interpretation services to address the health and language needs of the underserved, limited English proficient Latino population.