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St. Mary's hospital used its EHR system to increase the use of qualified interpreter services during admission from 44 percent to 73 percent over seven months, and during discharge from 26 percent to 60 percent.
February 26, 2013
Oregon Health and Science University saw a 65 percent improvement in ensuring patients with limited English proficiency have an interpreter during admission and discharge.
November 30, 2012 | Program Result
The Certification Commission for Healthcare Interpreters developed and pilot tested certification exams for health care interpreters seeking professional certification in Mandarin and Arabic to help patients communicate with health professionals.
October 18, 2011 | Journal Article
Video interpreting services had minimal impact on health care outcomes in this study of two hospitals in California.
March 13, 2012 | Program Result
Researchers at America's Health Insurance Plans conducted four surveys of health insurance plans from 2003 to 2011 to chart the extent to which the plans collected and used data on the race, ethnicity, and language of their enrollees.
October 17, 2011 | Story
Study by RWJF Scholar finds video-interpreting may reduce number of Spanish-speaking patients who leave emergency departments against medical advice.
September 1, 2008 | Journal Article
Select Findings from the Literature
May 1, 2004 | Journal Article
More than 46 million people in the United States do not speak English as their primary language, and more than 21 million speak English less than "very well." Persons who have limited English proficiency are less likely to have a regular source of p ...
January 1, 2008 | Toolkit
A language services program.
February 1, 2008 | Story
Current Language Proficiency Testing Options