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April 6, 2011 | Program Result Report
As the project manager at the University of Michigan said: "We could just grab the phone when patients came in who spoke languages for which we don't have an interpreter."
March 1, 2011 | Journal Article
The language barrier can prevent Spanish-speaking patients from adhering to treatments and follow-up plans after visiting the ED. During ED visits, this trial provided Spanish-speaking patients, with limited English proficiency, the services of professionally trained medical interpreters.
January 18, 2011 | Journal Article
This study sought to develop and test a novel, evidence-based and culturally appropriate intervention to control blood pressure in African-Americans using storytelling DVDs.
June 27, 2011 | Program Result Report
Fresh Ideas was a targeted solicitation for proposals that aimed to give immigrants and refugees the tools and support they need to improve and maintain their own health.
May 13, 2011 | Program Result Report
Project staff worked with a design team to create and test a set of universal graphic symbols to help people with limited proficiency in English find their way around health care facilities.
February 1, 2010 | Journal Article
Parents often give their children inaccurate doses of medicine. For this study, researchers observed parents administer liquid medicine to their children using a set of standardized dosing instruments. The study occurred in late 2008 at an urban public hospital.
April 6, 2011 | Program Result Report
"We would never have gotten this information if the doctor had just gone in with broken Spanish," said Beth Ebel, M.D. "Often you don't know what you're getting into with medicine. If you don't know the nuances of the situation it can be a problem."
January 1, 2010 | Book
In this chapter, Irene Wielawski, a free-lance journalist and former investigative reporter looks at Hablamos Juntos, examining its conceptual bases, observing the program in action, and offering some thoughts—based in part on the evaluation of the program—on the challenges to language-access programs and possible ways of overcoming them.
November 18, 2009 | Program Result Report
Inova, a not-for-profit health care system based in northern Virginia that includes hospitals, emergency and urgent care centers and other health-related organizations, established the role of the patient navigator to meet their needs.
November 18, 2009 | Program Result Report
Through Hablamos Juntos, Molina saw an opportunity to pilot "TeleSalud," an in-house telephone contact center where Spanish-speaking members could access health care advice 24 hours a day.