Importance of Language Services
June 4, 2008 | Issue Brief
While quality for all patients needs to improve, research shows that patients of different ethnicities may receive different levels of care.
Language and Health Illiteracy Barriers
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Addressing Language Barriers in Health Care
March 1, 2007 | Issue Brief
This issue brief from the Speaking Together project, presents an overview of the program funded by the Robert Wood Johnson Foundation whose aim is to identify, test and assess strategies for hospitals to provide effective language services to patients with limited English proficiency.
Hablamos Juntos (Together We Speak)
August 12, 2010 | Journal Article
Hablamos Juntos supplied Spanish interpreters to health care providers in eight states. This study examined data from the program to determine if the presence of an interpreter improved communication between health care providers and their Latino patients.
In Any Language
May 1, 2008 | Report
This report highlights the experiences of the 10 hospitals participating in the Speaking Together program, showcasing the proven practices that were implemented to improve language services at the health care institutions.
Testing a New Model of Health Care Interpreter
November 18, 2009 | Program Result
Inova, a not-for-profit health care system based in northern Virginia that includes hospitals, emergency and urgent care centers and other health-related organizations, established the role of the patient navigator to meet their needs.
Creating a Video-Medical Spanish Interpreting System in Six Rural Nebraska Counties
November 18, 2009 | Program Result
The participating hospitals were connected to a videoconferencing system through a new statewide communications network known as the Nebraska Statewide Telehealth Network.
Measures
June 4, 2008 | Toolkit
A successful language services program begins with a strong foundation.
Speaking Together Toolkit
June 4, 2008 | Toolkit
This toolkit provides advice to hospitals on improving quality and accessibility of language services.
Universal Health Symbols Provide Direction for Many in Hospitals
December 26, 2005 | News Release
New symbols remove language barriers, provide better access to care.
Engaging of Language Services by Pediatric Intensive Care Staff
August 11, 2009 | Story
UC Davis Health System's PICU team holds a monthly, multidisciplinary committee meeting that includes representatives of all PICU staff—physicians, nurses, respiratory therapists, social workers and more.