Interpreter Services Annual Services Competencies Assessment
June 4, 2008 | Toolkit
The presence of a readily accessible, qualified language services workforce is necessary for a high-quality program.
Language and Health Illiteracy Barriers
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Language Barriers in Health Care
June 4, 2008 | Toolkit
Select Findings from the Literature
Interpreter Satisfaction Survey
March 1, 2007 | Toolkit
The presence of a readily accessible, qualified language services workforce is necessary for a high-quality program.
Improving the Language Screening Process: Verifying Patients' Language Needs at the Point of Service
January 14, 2010 | Story
Cambridge Health Alliance developed a system to ensure the accuracy of the patient's "language of care" in the electronic medical record.
Beyond the Institute of Medicine Health Literacy Report
August 1, 2006 | Commentary
The Health Literacy report issued in 2004 by the Institute of Medicine (IOM) was a wakeup call to action, which resonated with many in both the public and private sectors. The report defined health literacy as “the degree to which individuals have t ...
Low Income Parents' Reports of Communication Problems with Health Care Providers
March 1, 2007 | Journal Article
Effects of Language and Insurance
Radio Bilingue Develops Health Programming and Plans a Health Desk
January 23, 2009 | Program Result Report
Radio Bilingue produced a body of health programming and developed a strategic plan for creating a health desk to expand its health focus.
Engaging of Language Services by Pediatric Intensive Care Staff
August 11, 2009 | Story
UC Davis Health System's PICU team holds a monthly, multidisciplinary committee meeting that includes representatives of all PICU staff—physicians, nurses, respiratory therapists, social workers and more.
Simplifying Interpreter Access Through the SPEAK Line
August 11, 2009 | Story
Seattle Children's Hospital created quick, hassle-free way for patients, their families and health care providers to access interpreters.
Institute of Medicine Study Leads to Book Outlining Ways to Improve the Public's Health Literacy
May 1, 2005 | Program Result Report
The Institute of Medicine conducted a study on health literacy, defined as the degree to which individuals have the capacity to obtain, process and understand basic health information and services needed to make appropriate health decisions.