A New Era in Nursing
April 10, 2007 | Book
Transforming Care at the Bedside
Inpatient Care
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Reducing Anxiety and Increasing Patient-Centeredness With a Welcome Video
June 4, 2008 | Video/Story
Staff developed a welcome video called, “Your Stay at Kaiser: What You Need to Know,” for patients entering the hospital.
Reducing Turnaround Time for Fast Track Emergency Department (ED) Patients
June 4, 2008 | Story
To improve the efficiency and decrease the waiting time in the ED, Grady Health System implemented a "Fast Track" service to allow patients with acute but non-life-threatening conditions to be treated more quickly and then released.
Sharing Information on Hospital Performance through Development and Dissemination of a Balanced Scorecard
June 4, 2008 | Story
Staff developed a standardized scorecard to track key institution wide performance metrics.
Improving Patient-Staff Communication Through White Boards
June 4, 2008 | Story
Staff placed white boards in all patient rooms, allowing nurses to outline patient goals and the plan of care for the day.
Increasing Satisfaction by Providing Headphones and Ear Plugs to Patients
June 4, 2008 | Story
Staff began offering patients headphones and/or ear plugs during their admission in order to minimize the noise disturbance on the unit.
Optimizing Core Measures Performance through Concurrent Facilitation by Patient Care Analysts
June 4, 2008 | Story
Staff created new positions for quality improvement facilitators, called patient care analysts, to help providers improve their practice patterns and use of evidence-based interventions.
Improving Nurse-Physician Communication Through the SBAR Model
June 4, 2008 | Story
SBAR, which stands for Situation, Background, Assessment and Recommendation, is a tool used exclusively to guide staff on the best way to communicate a large amount of information in a succinct and brief way when a patient's situation is escalating.
Registered Nurses Participate in Presenting Their Patients During Morning Rounds
June 4, 2008 | Story
Massachusetts General Hospital kept patient charts at the patients' bedsides, where they were easily accessed and updated.
Scheduled "Peace and Quiet Time" for Pediatric Patients
June 4, 2008 | Story
This provides parents and their children with uninterrupted time to sleep or spend quiet time together.