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June 4, 2008 | Story
Staff created a simple, electronic reporting system using Excel that nurses update with pertinent patient and treatment information at any time during their shift.
June 4, 2008 | Story
To improve the efficiency and decrease the waiting time in the ED, Grady Health System implemented a "Fast Track" service to allow patients with acute but non-life-threatening conditions to be treated more quickly and then released.
June 4, 2008 | Story
Many ED's register their patients in the order that they are triaged. While this system is often deeply entrenched in the hospitals' overall registration processes, it can contribute to overcrowding and be a limiting factor for throughput.
June 4, 2008 | Story
Staff developed a standardized scorecard to track key institution wide performance metrics.
June 4, 2008 | Story
A team at the Med created the Discharge Resource Room (DRR), an area to provide discharge instructions and resources in a comfortable setting for in-patients to prepare for their home care after discharge.
June 4, 2008 | Story
Staff developed a dedicated position, the Call Back Clerk, and a user-friendly database to conduct individual patient follow-up calls after discharge from the ED.
June 4, 2008 | Story
Staff began offering patients headphones and/or ear plugs during their admission in order to minimize the noise disturbance on the unit.
June 4, 2008 | Story
Staff created new positions for quality improvement facilitators, called patient care analysts, to help providers improve their practice patterns and use of evidence-based interventions.
June 4, 2008 | Story
In the first year, 1,200 patients were treated in the CMU. Of those patients, 85 percent went home following treatment and only 15 percent were admitted.
June 4, 2008 | Story
SBAR, which stands for Situation, Background, Assessment and Recommendation, is a tool used exclusively to guide staff on the best way to communicate a large amount of information in a succinct and brief way when a patient's situation is escalating.