You are now viewing 1 - 10 of 103 results
January 1, 2011 | Toolkit
Moving between the hospital and ambulatory care settings, minority patients were more likely to experience serious lapses in their path to recovery.
November 12, 2009 | Toolkit
Improving quality care helps to ensure that innovations are sustained and enables all units to benefit from tested and proven changes.
January 1, 2008 | Toolkit
Hospitals must determine areas of focus.
January 1, 2006 | Toolkit
Symbols help patients with limited English find their way.
June 4, 2008 | Toolkit
A multifaceted approach rooted in four themes (Patient-Centered Care; Care Team Vitality; Reduction of Waste; Safety and Reliability) lends itself to participating hospitals developing a set of measures to gauge progress.
June 4, 2008 | Toolkit
Adapted from the IMIA Standards of Practice for Medical Interpreters.
June 4, 2008 | Toolkit
Establishing an Assessment and Grievance Process to Evaluate Telephonic Interpretation
June 4, 2008 | Toolkit
Designing a system and process that supports getting the appropriate interpreter services to patients identified with language needs in a timely manner.
December 14, 2005 | Toolkit
Using symbols for health care signage can successfully meet the wayfinding needs of patients that speak hundreds of different languages. This workbook is designed for health care facilities and graphic designers interested in learning about and usin ...
June 4, 2008 | Toolkit
A successful language services program begins with a strong foundation.