Charted Door-to-Bed Process Flow Chart
February 4, 2011 | Toolkit
St. Francis Hospital in Indianapolis improved door to bed, length of stay and patient satisfaction by reducing delays in ED triage and registration.
Hospital Admissions
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Flowchart Setup Report
June 4, 2008 | Video/Survey/Poll
In order to improve the process, a new role was created for a resource nurse and the traditional charge nurse role was eliminated.
Mid-Track Process Flow Chart
February 4, 2011 | Toolkit
Good Samaritan Hospital Medical Center expedited the care of the Emergency Severity Index (ESI) III patients by effectuating a reduction left without being seen rates and overall time to provider.
Cardiology Admission Orders Physician's Order Sheet
June 4, 2008 | Toolkit
Staff combined information from three existing order sets into a single, comprehensive cardiology admission order set to reduce provider confusion and help the hospital reach regular compliance rates of 90 to 100% for evidence-based cardiac measures.
Reducing Anxiety and Increasing Patient-Centeredness With a Welcome Video
June 4, 2008 | Video/Story
Staff developed a welcome video called, “Your Stay at Kaiser: What You Need to Know,” for patients entering the hospital.
University Hospital San Antonio
September 1, 2006 | Toolkit
After being triaged in the emergency department, psychiatric patients are immediately escorted to Psychiatric Emergency Services (PES).
University of Colorado Hospital
September 1, 2006 | Toolkit
Patients are given a medical screening exam when they arrive at the emergency department (ED) and assigned a level of urgency based on their symptoms.
Mayo Clinic - Rochester, MN
September 1, 2006 | Toolkit
Related websites Urgent Matters Web site The hospital implemented a multi-pronged approach for reducing the left without being seen (LWBS) rate and overall patient throughput. The hospital identified the causes of LWBS with a patient survey and then ...
UCSD Medical Center - Hillcrest
September 1, 2006 | Toolkit
Related websites Urgent Matters Web site The rapid entry process involves integrating technology into hospital routines and implementing complementary changes in staff culture. As part of the process, patients undergo a quick electronic registration ...
John F. Kennedy Medical Center
September 1, 2006 | Toolkit
John F. Kennedy Medical Center changed the triage and registration process to create a more fluid, non-linear design for patient care.