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April 8, 2013 | Story
Contacting patients the day after an ED visit has helped Edward Hospital & Health Services consistently achieve 95 – 99 percent Press Ganey satisfaction scores, reduce the risk of negative outcomes following discharge, and collect patient data.
February 4, 2011 | Toolkit
Stony Brook University Medical Center developed and implemented a standardized process with tracking and accountability for emergency department (ED) consult requests.
February 4, 2011 | Toolkit
St. Francis Hospital in Indianapolis improved door to bed, length of stay and patient satisfaction by reducing delays in ED triage and registration.
February 4, 2011 | Toolkit
Good Samaritan Hospital Medical Center expedited the care of the Emergency Severity Index (ESI) III patients by effectuating a reduction left without being seen rates and overall time to provider.
June 4, 2008 | Toolkit
Staff combined information from three existing order sets into a single, comprehensive cardiology admission order set to reduce provider confusion and help the hospital reach regular compliance rates of 90 to 100% for evidence-based cardiac measures.
June 4, 2008 | Video/Story
Staff developed a welcome video called, “Your Stay at Kaiser: What You Need to Know,” for patients entering the hospital.
September 29, 2010 | Story
Methodist North Hospital implemented changes in the hospital electronic medical record (EMR) and patient in-take process to improve the collection and accuracy of REL data collection.
September 29, 2010 | Story
Beaumont Hospital changed hospital registration and record-keeping system so that they do not automatically input English as the default language for the patient.
June 1, 2012 | Journal Article
This study found that four of 11 programs that were part of the Medicare Coordinated Care Demonstration, reduced hospitalizations by 8 percent to 33 percent among high-risk enrollees.
February 23, 2012 | Journal Article
By measuring increased driving time to the nearest emergency department (ED), this study examines ED access and adverse patient outcomes or changes in patient health profiles. Using acute myocardial infarction (AMI) patients, the study looks at whet ...