March 1, 2013
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Issue Brief
Major state decisions regarding coverage expansion consumer assistance strategies are outlined in this brief, in addition to tools state officials can use when determining how to meet the needs of new and existing consumers.
March 1, 2013
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Issue Brief
This brief reviews the components of a Call Center as a main face of the Exchange and part of a broader strategy for optimizing people, processes, and technology to support Exchange goals and objectives.
March 1, 2013
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Issue Brief
This brief outlines important policy issues for states to consider while implementing their Navigators and IPA programs, as well as summarizes the basic information and guidance released to date.
January 31, 2013
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Issue Brief
More than a dozen states have chosen to forgo developing their own state-based health insurance exchanges in favor of a federal plan.
March 11, 2013
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Issue Brief
The Affordable Care Act's consumer operated and oriented plans, CO-OPs, are supposed to increase competition in the health insurance market. However, they face major challenges as they prepare for open enrollment in October, 2013.
July 9, 2012
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Issue Brief/Infographic
Health insurance exchanges offer states a number of options to drive quality improvement and delivery system reform.
February 4, 2013
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Journal Article
Transparency about benefits and cost sharing, and uniform definitions and descriptions of design attributes—in plain English—will be necessary to support informed consumer decision-making.
April 30, 2013
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Program Result
Social Interest Solutions created a tool to help states complete a "gap analysis" revealing which existing software and hardware they could use to create a new health insurance exchange and which resources they lacked.
August 1, 2011
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Issue Brief
A major component of the Affordable Care Act (ACA) is the creation of state-based health insurance exchanges—online marketplaces where consumers and businesses can compare and purchase coverage.
August 1, 2011
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Issue Brief
By fully integrating Medicaid with their health insurance exchanges, states can reap numerous cost efficiencies in administration, enrollment strategies, consumer outreach and infrastructure.