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Frontline Workforce/Direct Patient Care

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  • Topic: Frontline workforce/direct patient care
  • Topic: Job satisfaction
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Evaluation of Better Jobs, Better Care

October 1, 2010 | Survey/Poll

Better Jobs Better Care sought to change public policy and management practice to improve recruitment and retention of high-quality paraprofessional direct care workers (DCW).

The Better Jobs Better Care Management Practice Change Initiatives

September 7, 2010 | Report

The Better Jobs, Better Care demonstration provided grants and technical assistance to coalitions of providers, workers, consumers, and policy makers to improve the quality of jobs of long-term care (LTC) direct care workers (DCWs), improve recruitment and retention, and strengthen capacity to meet future demand.

Oregon Works!: Promoting Change Through Person-Directed Care

April 25, 2011 | Program Result Report

The Oregon Works! project of Better Jobs Better Care aimed to improve recruitment and retention of direct-care workers at eight participating long-term-care sites. The union representing the state's independent home-care workers also participated.

Reinventing Management Practices in Long-Term Care

January 1, 2010 | Journal Article

Lasting changes to organizational culture in nursing homes must come via gradual changes to the organizations' cultural artifacts.

Improving Communication Among Nurses, Patients, and Physicians

November 1, 2009 | Journal Article

A series of changes leads to cultural transformation at a Transforming Care at the Bedside (TCAB) Hospital. Kimberley B. Chapman provides detail from her front-line staff perspective of how her hospital has grappled with implementing the nurse-led, quality improvement program, and ultimately changed the care they provide.

The Impact of Stress and Support on Direct Care Workers' Job Satisfaction

July 1, 2008 | Journal Article

This article presents findings from a study that used a stress and support model to examine the association between job satisfaction and common stressors, individual-level direct care workers' characteristics, and organizational and management issues.

What Do Direct Care Workers Say Would Improve Their Jobs?

July 1, 2008 | Journal Article

As part of the Better Jobs Better Care (BJBC) demonstration, direct care workers were asked for recommendations on how to improve their jobs. Across work settings, workers specified better pay and improved working relationships as key recommendations.

Job Perceptions and Intent to Leave Among Direct Care Workers

December 1, 2007 | Journal Article

The high rate of turnover among the ranks of direct care workers in the long-term care arena was explored in this study.

North Carolina's Direct Care Workforce Development Journey

July 1, 2009 | Journal Article

This case study of Better Jobs, Better Care: Building a Strong Long-Term Care Workforce specifically focuses on the work of one coalition, the North Carolina Partner Team, which succeeded in bringing together competing stakeholder groups. The coalition's work eventually led to the 2006 passage of the North Carolina New Organization Vision Award.

Creating a Special License for Long-Term-Care Providers with Supportive Workplaces

April 25, 2010 | Program Result Report

North Carolina Foundation for Advanced Health Programs created a voluntary, special state license to recognize long-term-care providers who offered a supportive workplace for their direct-care staff. The project was part of Better Jobs Better Care.

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