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Emergency Care

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  • Topic: Emergency care
  • Topic: Benchmarks and best practices
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Stony Brook ED Consult Tracking Form

February 4, 2011 | Toolkit

Stony Brook University Medical Center developed and implemented a standardized process with tracking and accountability for emergency department (ED) consult requests.

ETU Report Form

February 4, 2011 | Toolkit

Excela Health Westmoreland Hospital improved patient throughput rates by improving communication between the emergency department (ED) and the receiving inpatient units.

Dedicating Staff and Resources to Improve Fast Track Operations

February 3, 2011 | Toolkit/Story

Thomas Jefferson University Hospital reduced turnaround time for low-acuity "fast track" patients to 90 minutes.

Implementing a Five-Level Emergency Severity Index (ESI) Triage

February 3, 2011 | Toolkit/Story

Hahnemann University Hospital attempted to replace a four-level triage with the five-level ESI triage.

Charted Door-to-Bed Process Flow Chart

February 4, 2011 | Toolkit

St. Francis Hospital in Indianapolis improved door to bed, length of stay and patient satisfaction by reducing delays in ED triage and registration.

Bursting at the Seams: Improving Patient Flow to Help America's Emergency Departments

June 4, 2008 | Toolkit/Story

The Urgent Matters program, a national initiative of the Robert Wood Johnson Foundation, works intensively to try to find solutions to this problem that could be applicable nationwide.

John Muir Medical Center

September 1, 2006 | Toolkit

Related websites Urgent Matters Web site John Muir Medical Center made several changes to its triage process in order to accelerate ED intake. These changes focused on three initiatives: direct-to-bed, mini-triage and mini-registration. These initia ...

William Beaumont Hospital, Royal Oak Campus

September 1, 2006 | Toolkit

Related websites Urgent Matters Web site Instead of sending patients to the waiting room following triage, patients are sent to one of three treatment areas under the straight-back triage policy. Sending patients to the treatment area sends a visual ...

Primary Children's Medical Center

September 1, 2006 | Toolkit

In order to better coordinate patient care within the emergency department (ED), two patient care teams were created.

Valley Hosptial Medical Center

September 1, 2006 | Toolkit

Related websites Urgent Matters Web site The mission of EM Xpress is to eliminate ambulance gridlock at hospitals by speeding patient offloads. Borrowing from a car racing model, EM Xpress uses “pit crews” to expedite the transfer of patient care be ...

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