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September 1, 2009 | Issue Brief
Survey shows users of emergency rooms have trouble accessing care in other settings, and frequent users of emergency rooms are a sicker, more disabled, and more chronically ill population than other adults in the state.
February 25, 2011 | Program Result
Urgent Matters was a national program of the Robert Wood Johnson Foundation (RWJF) that aimed to relieve emergency department overcrowding, improve patient care and increase patient satisfaction.
February 4, 2011 | Toolkit
Stony Brook University Medical Center developed and implemented a standardized process with tracking and accountability for emergency department (ED) consult requests.
January 26, 2011 | Program Result
The Robert Wood Johnson Foundation (RWJF) Emergency Department Consistent Care Program was established under the Foundation's Access Initiative, which awarded grants to 18 sites participating in the Covering Kids & Families national program.
September 1, 2006 | Toolkit
Related websites Urgent Matters Web site The purpose of ED Connections is to link vulnerable patients who repeatedly use the emergency department (ED) for medical care with community services that can help better address their health care needs. Onc ...
September 1, 2006 | Toolkit
Related websites Urgent Matters Web site John Muir Medical Center made several changes to its triage process in order to accelerate ED intake. These changes focused on three initiatives: direct-to-bed, mini-triage and mini-registration. These initia ...
September 1, 2006 | Toolkit
Related websites Urgent Matters Web site Instead of sending patients to the waiting room following triage, patients are sent to one of three treatment areas under the straight-back triage policy. Sending patients to the treatment area sends a visual ...
September 1, 2006 | Toolkit
In order to better coordinate patient care within the emergency department (ED), two patient care teams were created.
September 1, 2006 | Toolkit
Related websites Urgent Matters Web site The mission of EM Xpress is to eliminate ambulance gridlock at hospitals by speeding patient offloads. Borrowing from a car racing model, EM Xpress uses “pit crews” to expedite the transfer of patient care be ...
September 23, 2002 | News Release
The Robert Wood Johnson Foundation (RWJF) launched a new program, Urgent Matters. The $4.6 million program is designed to reduce emergency department crowding and to assess the condition of the health care safety net.