Urgent Matters
February 25, 2011 | Program Result
Urgent Matters was a national program of the Robert Wood Johnson Foundation (RWJF) that aimed to relieve emergency department overcrowding, improve patient care and increase patient satisfaction.
Emergency Care
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Stony Brook ED Consult Tracking Form
February 4, 2011 | Toolkit
Stony Brook University Medical Center developed and implemented a standardized process with tracking and accountability for emergency department (ED) consult requests.
Valley Hosptial Medical Center
September 1, 2006 | Toolkit
Related websites Urgent Matters Web site The mission of EM Xpress is to eliminate ambulance gridlock at hospitals by speeding patient offloads. Borrowing from a car racing model, EM Xpress uses “pit crews” to expedite the transfer of patient care be ...
John Muir Medical Center
September 1, 2006 | Toolkit
Related websites Urgent Matters Web site John Muir Medical Center made several changes to its triage process in order to accelerate ED intake. These changes focused on three initiatives: direct-to-bed, mini-triage and mini-registration. These initia ...
William Beaumont Hospital, Royal Oak Campus
September 1, 2006 | Toolkit
Related websites Urgent Matters Web site Instead of sending patients to the waiting room following triage, patients are sent to one of three treatment areas under the straight-back triage policy. Sending patients to the treatment area sends a visual ...
Primary Children's Medical Center
September 1, 2006 | Toolkit
In order to better coordinate patient care within the emergency department (ED), two patient care teams were created.
Following the Leader
February 1, 2011 | Report
Urgent Matters Learning Network II final report shares case studies, results, success and lessons learned.
Standardized Performance Measurement and Reporting in Emergency Departments (EDs)
April 1, 2010 | Issue Brief
RWJF Urgent Matters Initiative shows progress in developing standardized performance measurement and reporting in EDs.
Improving Patient Flow and Reducing Emergency Department (ED) Crowding
February 1, 2010 | Issue Brief
Issue brief from RWJF-supported Urgent Matters Learning Network signals a promising future.
Urgent Matters
National Program
Program to support the development and implementation of best practices to relieve emergency department overcrowding, and help communities understand the interdependence between the health care safety net and the rest of the delivery system.