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Emergency Care

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  • Topic: Emergency care
  • Program: Quality/Equality
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Posting Data on Bulletin Board Improves ED Flow

February 27, 2013

Good Samaritan Hospital staff measured wait times and patient flow using real time data which was compiled and displayed on an electronic bulletin board. Good Samaritan reduced ED throughput time for admitted patients by 102 minutes.

Readmissions Database Helps Hospital Curb Readmissions

February 27, 2013

Medina hospital created a readmissions database and set up a new workflow process to target heart failure patients with education to avoid a readmission to the hospital. Over 18 months, readmissions were reduced by 9 percent.

Improve ED Flow With “Quick Hits” Meetings

February 27, 2013

Avera Marshall Regional Medical Center implemented a series of meetings known as ”quick hits” to solicit ideas and input into how to solve some of its most pressing ED problems. Avera reduced its ED decision-to-admit time by 12 minutes per patient.

Clinical Leaders in ED Improve Throughput

February 26, 2013

Truman Medical Center Lakewood implemented a Clinical Team Leader position in the emergency department, improving left without being seen rates from 7.7 percent to 6.8 percent.

Urgent Matters

February 25, 2011 | Program Result

Urgent Matters was a national program of the Robert Wood Johnson Foundation (RWJF) that aimed to relieve emergency department overcrowding, improve patient care and increase patient satisfaction.

Stony Brook ED Consult Tracking Form

February 4, 2011 | Toolkit

Stony Brook University Medical Center developed and implemented a standardized process with tracking and accountability for emergency department (ED) consult requests.

Dedicating Staff and Resources to Improve Fast Track Operations

February 3, 2011 | Toolkit/Story

Thomas Jefferson University Hospital reduced turnaround time for low-acuity "fast track" patients to 90 minutes.

Implementing a Five-Level Emergency Severity Index (ESI) Triage

February 3, 2011 | Toolkit/Story

Hahnemann University Hospital attempted to replace a four-level triage with the five-level ESI triage.

Honolulu's Emergency Department-Based Education Program Improves Asthma Management in Children

December 1, 2006 | Program Result

Emergency department staff at the Kapi'olani Medical Center for Women and Children in Honolulu and three partner institutions instructed pediatric asthma patients and their parents in asthma management.

Study Finds Medical Necessity, Perceived Quality, Convenience and Cost Drive Emergency Department Visits

March 1, 2004 | Program Result

During 2001 and 2002, researchers at Mount Sinai School of Medicine of New York University, New York, examined how people use emergency rooms.

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