March 22, 2005
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Program Result
The New Jersey Office for the Ombudsman for the Institutionalized Elderly, in collaboration with the Stein Ethics Network at the Cooper Health System in Camden, N.J., developed and organized the New Jersey Long-Term Care Ethics Network.
August 12, 2009
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Journal Article
This article looks at how medical errors are handled in the health professions and suggests that full disclosure of the mistake, in addition to an apology and follow-up, may be the best way to approach this sensitive topic.
January 1, 2010
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Issue Brief
Tips and recommendations to maximize the engagement of consumer advocates in multi-stakeholder groups.
May 1, 2007
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Program Result
Families USA created and ran a support center - the Health Assistance Partnership - to provide technical assistance to consumer health assistance programs.
May 1, 2002
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Program Result
The Families USA Foundation produced the first comprehensive, nationwide catalog of health care ombudsman programs, and a guide to the key technical and design issues involved in establishing such programs.
January 9, 2013
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Program Result
In 2012, the Center for Applied Research reconvened nurses and physician representatives of associations who had participated in an unsuccessful attempt to produce consensus on interprofessional collaboration, to draw lessons from the project.
April 15, 2010
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Journal Article
The authors examine three "disclosure and offer" models which may balance the interests of providers and patients better than the existing malpractice system.
September 1, 2010
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Journal Article
Concerns about reducing the rate of growth of health expenditures have reignited interest in medical liability reforms and their potential to save money by reducing the practice of defensive medicine. This article identifies the various components of liability system costs, generates national estimates for each component, and discusses the level of evidence available to support the estimates.
April 21, 2011
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Journal Article
New models of response to medical injuries which focus on improving delivery of safe and efficient patient care hold promise.
September 15, 2010
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Story
Research published in a special issue of "Health Affairs" journal--and featured at a National Press Club event--estimates liability costs at 2.4 percent of overall health care total.