Patient Resources

Care About Your Care is a national conversation highlighting efforts to improve care transitions, reduce avoidable hospital readmissions, and lift overall quality of care.

Age-Related Differences in Perception of Quality of Discharge Teaching and Readiness for Hospital Discharge

May 1, 2010 | Journal Article

Older adults have different discharge needs than the general population and require more help in making care transitions.

Connecting Hospitalized Patients One-on-One with Other Patients Who Have the Same Illness

May 11, 2009 | Program Result

From 1994 to 2007, staff at Friends' Health Connection (originally called Long Distance Love), New Brunswick, N.J., created and ran a program that enables hospitalized patients to communicate one-on-one with another patient who has the same illness.

Telephone Interpretation Services Can Serve Hospitals Well

April 6, 2011 | Program Result

As the project manager at the University of Michigan said: "We could just grab the phone when patients came in who spoke languages for which we don't have an interpreter."

Expecting Success: Excellence in Cardiac Care

National Program

Expecting Success was a national program aimed at improving the quality of cardiac care while reducing racial, ethnic and language disparities.

Combining Better Systems and Intensive Patient Education for Better Heart Care

March 24, 2010 | Story

Del Sol Medical Center improved its patient chart review and discharge processes, and enhanced its heart failure center, with support from Expecting Success.

Sound Partners for Community Health

January 1, 2001 | Book

The potential of the Internet should not, however, obscure the contribution made by a more traditional means of communications that continues to reach millions of Americans—local radio.

Patient Discharge Instruction Record

June 4, 2008 | Toolkit

Sinai-Grace Hospital in Detroit, Mich., developed a systemwide universal discharge instruction form, merging general discharge instructions with cardiac-specific discharge instructions for patients with acute myocardial infarction or heart failure.

Speaking Together: National Language Services Network

April 18, 2011 | Program Result

Ten hospitals throughout the country joined a collaborative learning network, developed strategies to improve the quality and accessibility of their language services, and tested them using five standardized performance improvement measures.

Wisdom at Work: Retaining Experienced Nurses

July 1, 2010 | Program Result

RWJF launched Wisdom at Work: Retaining Experienced Nurses in 2006 to build an evidence base for what works to retain experienced nurses in hospital settings and to develop a better understanding of the impact of existing interventions on the work environment for older nurses.