Expecting Success: Excellence in Cardiac Care
National Program
Expecting Success was a national program aimed at improving the quality of cardiac care while reducing racial, ethnic and language disparities.
Discharge From Health Care Facility
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Patient Discharge Instruction Record
June 4, 2008 | Toolkit
Sinai-Grace Hospital in Detroit, Mich., developed a systemwide universal discharge instruction form, merging general discharge instructions with cardiac-specific discharge instructions for patients with acute myocardial infarction or heart failure.
Speaking Together: National Language Services Network
April 18, 2011 | Program Result
Ten hospitals throughout the country joined a collaborative learning network, developed strategies to improve the quality and accessibility of their language services, and tested them using five standardized performance improvement measures.
Telephone Interpretation Services Can Serve Hospitals Well
April 6, 2011 | Program Result
As the project manager at the University of Michigan said: "We could just grab the phone when patients came in who spoke languages for which we don't have an interpreter."
Collecting Data to Identify Disparities and Measure Heart Care Quality
March 24, 2010 | Story
Duke University Hospital and the health system wanted to improve cardiac care for African-American and Latino populations by identifying and analyzing disparities and developing tools that would better serve them.
Improving Heart Care through Better Data and Communications
March 24, 2010 | Story
A multidisciplinary team redesigned Montefiore Medical Center's patient registration system to collect data on race, ethnicity and preferred language, and developed a procedure to provide faster treatment for heart attack patients.
Combining Better Systems and Intensive Patient Education for Better Heart Care
March 24, 2010 | Story
Del Sol Medical Center improved its patient chart review and discharge processes, and enhanced its heart failure center, with support from Expecting Success.
Heart Failure Encounter Form
June 1, 2008 | Toolkit
An off-site, nurse-led heart failure clinic was created to help heart failure patients better control and self-manage their disease post-hospitalization.
Cardiology Admission Orders Physician's Order Sheet
June 4, 2008 | Toolkit
Staff combined information from three existing order sets into a single, comprehensive cardiology admission order set to reduce provider confusion and help the hospital reach regular compliance rates of 90 to 100% for evidence-based cardiac measures.