Streamlining Data Decreases Preventable Readmissions

April 8, 2013 | Story

Newton-Wellesley Hospital implemented a variety of initiatives focused on improving its discharge process. Two critical components of the project included streamlining its data collection and enhancing communication between hospital staff.

Ensuring REL Data Collection with the Use of a Post-Discharge Survey Tool

September 29, 2010 | Story

Mercy Health Partners wanted to ensure patients are being asked about their race, ethnicity and preferred language (REL).

After Hospital Discharge, Does Intensive Case Management Make a Difference?

April 1, 2008 | Program Result

The University of Colorado Health Sciences Center examined the effects of five HMO case management programs on patients' compliance with discharge services and use of acute care services.

Care About Your Care

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A national conversation highlighting efforts to improve care transitions, reduce avoidable hospital readmissions, and lift overall quality of care.

Edward Hospital

September 1, 2006 | Toolkit

Related websites Urgent Matters Web site In order to conduct individual patient follow-ups, a call back clerk phones discharged patients to inquire about the status of their medical conditions and their satisfaction with their providers. This inform ...

St. Joseph's Hosptial & Medical Center

September 1, 2006 | Toolkit

Related websites Urgent Matters Web site The hospital developed a comprehensive diversion reduction plan to improve efficiency of hospital discharges and identified a team of individuals to oversee implementation of the plan. The plan sets guideline ...

The Regional Medical Center at Memphis (The Med)

September 1, 2006 | Toolkit

Related websites Urgent Matters Web site The hospital implemented a discharge resource room (DRR) in order to free inpatient space for emergency department (ED) patients. Patients are moved to the ground floor DRR when they are ready to leave the ho ...

Patient Resources

Care About Your Care is a national conversation highlighting efforts to improve care transitions, reduce avoidable hospital readmissions, and lift overall quality of care.

Health Leaders Join Forces to Tackle National Problem of Hospital Readmissions

January 31, 2013 | News Release

Care About Your Care is a national conversation highlighting efforts to improve care transitions, reduce hospital readmissions, and lift overall quality of care.

Continuing Education

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Learn how to improve care transitions and prevent avoidable hospital readmissions, and pick up nursing and medical education con-ed credits.