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Cultural Competence

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  • Topic: Cultural competence
  • Topic: Patient education
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Beyond the Cathedral

October 1, 2009 | Journal Article

The Center for Minority Health (CMH) at the University of Pittsburgh has developed sustainable public health interventions for the African-American community in Pittsburgh. Through one program, African-American owned barbershops and beauty salons began providing vital health services and information.

What Language Services Mean to Patients

April 6, 2011 | Program Result

"We would never have gotten this information if the doctor had just gone in with broken Spanish," said Beth Ebel, M.D. "Often you don't know what you're getting into with medicine. If you don't know the nuances of the situation it can be a problem."

Telephone Interpretation Services Can Serve Hospitals Well

April 6, 2011 | Program Result

As the project manager at the University of Michigan said: "We could just grab the phone when patients came in who spoke languages for which we don't have an interpreter."

Speaking Together: National Language Services Network

National Program

This program, the first of its kind to integrate quality improvement techniques with hospital-based language services.

Hablamos Juntos: Improving Patient-Provider Communication for Latinos

National Program

To improve access to quality health care for Latinos with limited English proficiency through the use of cost-effective interpretation and translation services.

Expecting Success: Excellence in Cardiac Care

National Program

Expecting Success was a national program aimed at improving the quality of cardiac care while reducing racial, ethnic and language disparities.

Combining Better Systems and Intensive Patient Education for Better Heart Care

March 24, 2010 | Story

Del Sol Medical Center improved its patient chart review and discharge processes, and enhanced its heart failure center, with support from Expecting Success.

Proyecto HEAL Project Helps Colorado Agency Reach Latino Families With Health Information

July 1, 1999 | Program Result

The Latin American Research and Service Agency, located in Denver, implemented community-based interventions to address sociocultural barriers to health care for Hispanic Americans.

Improving Patient Provider Communication for Latinos at Temple University Hospital and Temple University School of Medicine

November 1, 2011 | Journal Article

The report profiles a program at Temple University that aimed to increase the availability of highly trained medical translators. Temple University was one of 10 sites across the country awarded grants under the RWJF initiative Hablamos Juntos.

Examining Effectiveness of Medical Interpreters in Emergency Departments for Spanish-Speaking Patients With Limited English Proficiency

March 1, 2011 | Journal Article

The language barrier can prevent Spanish-speaking patients from adhering to treatments and follow-up plans after visiting the ED. During ED visits, this trial provided Spanish-speaking patients, with limited English proficiency, the services of professionally trained medical interpreters.

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