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April 6, 2011 | Program Result
"We would never have gotten this information if the doctor had just gone in with broken Spanish," said Beth Ebel, M.D. "Often you don't know what you're getting into with medicine. If you don't know the nuances of the situation it can be a problem."
March 1, 2011 | Journal Article
The language barrier can prevent Spanish-speaking patients from adhering to treatments and follow-up plans after visiting the ED. During ED visits, this trial provided Spanish-speaking patients, with limited English proficiency, the services of professionally trained medical interpreters.
June 27, 2011 | Program Result
Fresh Ideas was a targeted solicitation for proposals that aimed to give immigrants and refugees the tools and support they need to improve and maintain their own health.
April 6, 2011 | Program Result
As the project manager at the University of Michigan said: "We could just grab the phone when patients came in who spoke languages for which we don't have an interpreter."
June 4, 2008 | Issue Brief
While quality for all patients needs to improve, research shows that patients of different ethnicities may receive different levels of care.
January 1, 2010 | Book
In this chapter, Irene Wielawski, a free-lance journalist and former investigative reporter looks at Hablamos Juntos, examining its conceptual bases, observing the program in action, and offering some thoughts—based in part on the evaluation of the program—on the challenges to language-access programs and possible ways of overcoming them.
November 18, 2009 | Program Result
Inova, a not-for-profit health care system based in northern Virginia that includes hospitals, emergency and urgent care centers and other health-related organizations, established the role of the patient navigator to meet their needs.
November 18, 2009 | Program Result
Through Hablamos Juntos, Molina saw an opportunity to pilot "TeleSalud," an in-house telephone contact center where Spanish-speaking members could access health care advice 24 hours a day.
November 18, 2009 | Program Result
The participating hospitals were connected to a videoconferencing system through a new statewide communications network known as the Nebraska Statewide Telehealth Network.
February 1, 2003 | Program Result
The National Alliance for Hispanic Health monitored and informed health professional associations and community-based organizations about implementation of a presidential order on the provision of services to people with limited English proficiency.