June 1, 2001
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Program Result
The National Public Health and Hospital Institute assessed the status and progress of urban hospitals in addressing sociocultural barriers to health care access.
October 16, 2007
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Program Result
Temple University Health System in Philadelphia developed and promoted language services for Spanish-speaking patients in all of the system's hospitals and recruited, trained and credentialed six health care interpreters.
National Program
Expecting Success was a national program aimed at improving the quality of cardiac care while reducing racial, ethnic and language disparities.
June 4, 2008
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Issue Brief
While quality for all patients needs to improve, research shows that patients of different ethnicities may receive different levels of care.
November 18, 2009
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Program Result
Through Hablamos Juntos, Molina saw an opportunity to pilot "TeleSalud," an in-house telephone contact center where Spanish-speaking members could access health care advice 24 hours a day.
November 18, 2009
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Program Result
The participating hospitals were connected to a videoconferencing system through a new statewide communications network known as the Nebraska Statewide Telehealth Network.
October 17, 2008
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Program Result
Memorial Sloan-Kettering Cancer Center and North General Hospital trained physicians to provide culturally sensitive palliative and hospice care to underserved, minority populations and to provide such care to residents of Harlem and other communities.
June 4, 2008
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Toolkit
Sinai-Grace Hospital in Detroit, Mich., developed a systemwide universal discharge instruction form, merging general discharge instructions with cardiac-specific discharge instructions for patients with acute myocardial infarction or heart failure.
June 5, 2008
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Toolkit/Video
Ten hospitals with racially and ethnically diverse patient populations participated in Expecting Success: Excellence in Cardiac Care, a program of the Robert Wood Johnson Foundation aimed at improving quality of cardiac care while reducing racial, ethnic and language disparities. All 10 hospitals improved the quality of care being provided to their heart failure and heart attack patients.
October 15, 2007
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Program Result
From 2002 to 2006, the Regional Medical Center at Memphis, known as the MED, in Memphis, Tenn., improved and expanded language services for Spanish-speaking patients throughout the organization.