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Cultural Competence

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  • Topic: Cultural competence
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What Language Services Mean to Patients

April 6, 2011 | Program Result

"We would never have gotten this information if the doctor had just gone in with broken Spanish," said Beth Ebel, M.D. "Often you don't know what you're getting into with medicine. If you don't know the nuances of the situation it can be a problem."

Speaking Together: National Language Services Network

National Program

This program, the first of its kind to integrate quality improvement techniques with hospital-based language services.

Hablamos Juntos: Improving Patient-Provider Communication for Latinos

National Program

To improve access to quality health care for Latinos with limited English proficiency through the use of cost-effective interpretation and translation services.

Expecting Success: Excellence in Cardiac Care

National Program

Expecting Success was a national program aimed at improving the quality of cardiac care while reducing racial, ethnic and language disparities.

The Heart and Soul of Black Churches

May 17, 2012 | Program Result

Staff at South Carolina's Palmetto Project trained volunteers in Black churches to check blood pressure of church members and provide them with nutrition information, including ways to reduce sodium intake.

Grantee Triumphs Over Culture and Politics to Care for Women

May 3, 2012 | Story

One of the most sensitive—and misunderstood—issues of our time stood between a Clinical Scholar and her patients, so she reached out to their community to find a solution.

The Imperative to Make All Patients Feel Respected and Comfortable

March 21, 2012 | Human Capital Blog Post

In this study, we set out to identify accommodations that American Muslims feel would improve their care. Working with community groups in the greater Detroit area, home to one of the nation’s largest Muslim communities, we recruited participants to ...

Improving Satisfaction and Health Behavior Outcomes Among African-American Patients

June 28, 2010 | Program Result

Researchers at the University of Florida conducted a two-phase study designed to address health care disparities both through the development and testing of culturally sensitive assessment tools (phase one) and through a health promotion model program (phase two).

Healthy Egypt: Egyptian Women

January 17, 2012 | Human Capital Blog Post

I approached the customs window and handed the man the piece of paper, as Baba (Dad) instructed. I can barely read my Baba’s handwritten English, let alone his handwritten Arabic, but I knew that the piece of paper told the man behind the window who ...

Communicating with Physicians about Performance Measurement

December 1, 2009 | Issue Brief

Report identifies messages that were most likely to engage physicians to consider becoming early adopters of—and advocates for—performance measurement and public reporting.

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