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Cultural Competence

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  • Topic: Cultural competence
  • Content Type: Toolkit
By Topic
  • Workforce issues (14)
  • Language and health illiteracy barriers (11)
  • Patient education (11)
  • Communicating with patients (10)
  • Immigrants and refugees (9)
  • Patient satisfaction/customer service (8)
  • Benchmarks and best practices (7)
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  • Medical treatment facilities (6)
  • Cultural, gender, racial, religious and ethnic barriers (6)
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Assessing Translation

April 1, 2009 | Toolkit

The More Than Words Toolkit Series clarifies the translation process and provides a roadmap to help health care organizations improve the quality of their translated materials in order to get better results.

Translation Quality Assessment Tool for Health Education Materials

April 1, 2009 | Toolkit

The More Than Words Toolkit Series clarifies the translation process and provides a roadmap to help health care organizations improve the quality of their translated materials in order to get better results.

Developing the Translation Brief

April 1, 2009 | Toolkit

The More Than Words Toolkit Series clarifies the translation process and provides a roadmap to help health care organizations improve the quality of their translated materials in order to get better results.

Creating a Translation Brief for Informed Consent Forms

April 1, 2009 | Toolkit

The More Than Words Toolkit Series clarifies the translation process and provides a roadmap to help health care organizations improve the quality of their translated materials in order to get better results.

Getting Started with Translations

April 1, 2009 | Toolkit

The More Than Words Toolkit Series clarifies the translation process and provides a roadmap to help health care organizations improve the quality of their translated materials in order to get better results.

Five Steps to Improving Communications with LEP Populations

April 1, 2009 | Toolkit

The More Than Words Toolkit Series clarifies the translation process and provides a roadmap to help health care organizations improve the quality of their translated materials in order to get better results.

A Practical Guide to Informed Consent

April 1, 2009 | Toolkit

The More Than Words Toolkit Series clarifies the translation process and provides a roadmap to help health care organizations improve the quality of their translated materials in order to get better results.

Heart Failure Encounter Form

June 1, 2008 | Toolkit

An off-site, nurse-led heart failure clinic was created to help heart failure patients better control and self-manage their disease post-hospitalization.

Cardiology Admission Orders Physician's Order Sheet

June 4, 2008 | Toolkit

Staff combined information from three existing order sets into a single, comprehensive cardiology admission order set to reduce provider confusion and help the hospital reach regular compliance rates of 90 to 100% for evidence-based cardiac measures.

Patient Discharge Instruction Record

June 4, 2008 | Toolkit

Sinai-Grace Hospital in Detroit, Mich., developed a systemwide universal discharge instruction form, merging general discharge instructions with cardiac-specific discharge instructions for patients with acute myocardial infarction or heart failure.

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