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Cost of Care

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  • Topic: Cost of care
  • Content Type: Toolkit
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Core Operations for AF4Q Consumer Engagement Staff

July 1, 2012 | Toolkit

Meaningfully engaging consumer leaders in the Aligning Forces for Quality (AF4Q) initiative helps ensure the community's patient, caregiver, and consumer needs are met. Meaningful consumer engagement (CE) is a term often used when describing multi-s ...

A Guide to Building Consumer Orientation Materials

July 1, 2012 | Toolkit

This framework was designed to assist Aligning Forces for Quality (AF4Q) Alliances in building an onboarding toolkit for new consumers. Onboarding is a process used to orient new volunteers or staff to an organization. It typically includes a set of ...

Leverage Community Partnerships

April 1, 2012 | Toolkit

This document outlines a set of best practices for Alliances to recruit, orient, and support consumer stakeholders, also called community partners.

Three Reasons for Missing Data

April 1, 2012 | Toolkit

Although there are a number of specific reasons why quality data reports may be missing for a provider, this report provides guidance focusing on three key reasons: Too few patients did not report and not applicable.

Present Missing Data Clearly

April 1, 2012 | Toolkit

Providing clear missing data explanations may improve consumers' response to health professionals without data, as well as health professional engagement in reporting activities.

Patient Experience

April 1, 2012 | Toolkit

Patient Experience Messaging for Health Plans is part of a suite of resources on patient experience designed by Aligning Forces for Quality to assist community health collaboratives in discussing the growing importance of measuring patient experience and providing the information and tools needed to help stakeholders get up to speed.

Patient Experience of Care Glossary

April 1, 2012 | Toolkit

The Patient Experience of Care Glossary is part of a suite of resources on patient experience designed by Aligning Forces for Quality to assist community health collaboratives in discussing the growing importance of measuring patient experience and providing the information and tools needed to help stakeholders get up to speed.

Patient Experience

April 1, 2012 | Toolkit

Patient Experience Messaging for Providers is part of a suite of resources on patient experience designed by Aligning Forces for Quality to assist community health collaboratives in discussing the growing importance of measuring patient experience and providing the information and tools needed to help stakeholders get up to speed.

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