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Consumer Engagement

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  • Topic: Consumer engagement
  • Topic: Health care system
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Shared Decision-Making and Benefit Design

April 1, 2013 | Report

More than 8 out of 10 adults over age 40—including employees—are making decisions about their health and health care on a regular basis

Pioneer Special Solicitation

March 25, 2013 | Program Result

The Pioneer Special Solicitation supports innovative projects that could lead to significant improvements in health and health care

Programs and Grants

January 30, 2013

Learn about the programs and grants funded by the Pioneer Portfolio.

Improving Quality Health Care

October 1, 2007 | Issue Brief

Recommended Reading The Quality of Health Care Delivered to Adults in the United States There is an emerging consensus in the health policy community that informed and engaged consumers have a vital role to play in improving the quality of care that ...

When Patients Say No (To Save Money)

February 1, 2009 | Journal Article

This legal analysis evaluates whether consumerism and mandated disclosure of information can provide a viable mechanism to improve health care quality and lower costs.

The Patient as a Policy Factor

May 1, 2006 | Journal Article

One of the most striking changes in health care policy-making over the past 40 years has been the growing attentiveness to the voices of patients. This article traces the history of the consumer/survivor movement and analyzes its impact on the polic ...

Forces Driving Implementation of the CAHPS Clinician & Group Survey

March 26, 2013 | Issue Brief

Forces Driving Implementation of the CAHPS® Clinician & Group Survey is part of a suite of resources on patient experience designed by AF4Q to assist community health collaboratives.

Consumer Driven Health Care

January 27, 2009 | Journal Article

This paper analyzes the evolution of consumer-driven health care in terms of its original vision, its subsequent implementation, and the transformations it has endured as it moves into its second decade.

Beyond Competition

June 1, 2006 | Journal Article

The Federal Trade Commission and Department of Justice report Improving Health Care: A Dose of Competition (2004) recommends a number of market-based reforms to improve the quality of care and reduce the trend in health benefit spending. The authors ...

2004 Book Gives Information to Help Consumers Navigate the Health Care System

May 1, 2005 | Program Result

In 2004, the Foundation for Accountability (FACCT), Portland, Ore., helped research and supervise content review of a book, Understanding Healthcare, that is designed to help consumers navigate the health care system.

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