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Consumer Engagement

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  • Topic: Consumer engagement
  • Topic: Public reporting/transparency
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Physicians' Views of Comparative Information on Costs and Resource Use

October 1, 2012 | Issue Brief

This brief offers a snapshot of physicians’ views on having access to this kind of information themselves and having this information available to the public.

Reform in Action: Can Publicly Reporting the Performance of Health Care Providers Spur Quality Improvement?

August 1, 2012 | Issue Brief/Infographic

Publicly reported performance data have motivated health care providers to improve their care, led employers to change purchasing habits, and have become more accessible to consumers.

Consumer Beliefs and Use of Information about Health Care Cost, Resource Use, and Value

October 1, 2012 | Issue Brief

Increased investments in transparency—particularly of health care cost and resource use information—are meant to address the challenges of rising costs and inefficient care.

Public Reporting of Cost & Resource Use Measures to Consumers

December 1, 2011 | Issue Brief

This primer is part of a series of technical assistance products to support the efforts of Alliances to engage consumers in using information on quality and cost when making health care decisions.

Doctor Performance Gets a Checkup

January 11, 2013

With a grant from RWJF and in collaboration with AF4Q communities, Consumer Reports published information comparing the quality of doctors in three states.

The Case for Public Reporting of Cost & Resource Use Measures

December 1, 2011 | Issue Brief

While demand for cost and resource use information among payers, providers and consumers appears to be increasing, its value may not be fully realized by some—or all—of these stakeholder groups in each community.

Producing Public Reports of Physician Quality at the Community Level

September 1, 2012 | Journal Article

Relatively little has been written about the community-based reporting process and whether resulting reports add significantly to the amount and relevance of physician performance information available to consumers. This article contrasts the approa ...

Lessons Learned in Public Reporting

May 1, 2011 | Issue Brief

Brief details "lessons learned" about how to effectively measure and report on the cost and value of specific aspects of medical care delivered by hospitals and physicians.

Reform in Action: Can Publicly Reporting the Performance of Health Care Providers Spur Quality Improvement?

August 1, 2012

Publicly reported performance data have motivated health care providers to improve their care, led employers to change purchasing habits, and have become more accessible to consumers.

Lessons Learned in Public Reporting

April 1, 2011 | Issue Brief

This brief provides lessons from communities involved in Aligning Forces for Quality, forced on bringing together the many pieces of information that go into public reports of quality performance data.

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