Quality/Equality Glossary

April 24, 2013 | Toolkit

This glossary explores commonly used health care quality improvement terminology.

Patient Satisfaction & Engagement

A collection of success stories on improving patient satisfaction and engagement from the front lines of American health care, providing free access to strategies used by hospitals and medical practices nationwide to improve care.

Creating and Sustaining Change

September 1, 2012 | Journal Article

At the midpoint of the Aligning Forces for Quality (AF4Q) initiative, the authors report on the learnings and challenges experienced in the initiative thus far.

Getting the Structure Right for Community-Wide Healthcare Improvement

September 1, 2012 | Journal Article

Multi-stakeholder regional alliances have generally been successful with public reporting, but they have struggled with quality improvement. Regional health information exchanges have generally not used multi-stakeholder governance and have often be ...

Lessons for Reducing Disparities in Regional Quality Improvement Efforts

September 1, 2012 | Journal Article

Regional efforts to improve quality of care face particular challenges when addressing racial and ethnic disparities in health. Diverse populations have different needs and barriers, and the same quality improvement (QI) intervention can affect them ...

That Was Then, This Is Now

September 1, 2012 | Journal Article

A focus on multi-stakeholder coalitions as a platform for change is not a new concept; however, it has rarely been supported, tested, and refined to the extent that the Aligning Forces for Quality (AF4Q) communities have done. This is a singular ach ...

The Aligning Forces for Quality Initiative

September 1, 2012 | Journal Article

The Robert Wood Johnson Foundation’s (RWJF’s) Aligning Forces for Quality (AF4Q) initiative is the largest privately funded community-based quality improvement initiative to date, providing funds and technical assistance (TA) to 16 multi-stakeholder ...

Barriers and Strategies to Align Stakeholders in Healthcare Alliances

September 1, 2012 | Journal Article

The objective of this study was to identify barriers to stakeholder alignment and strategies used by 14 multi-stakeholder alliances participating in the Aligning Forces for Quality initiative to overcome these barriers.  

Approaches to Improving Healthcare Delivery by Multi-Stakeholder Alliances

September 1, 2012 | Journal Article

Health care providers are increasingly engaging in a variety of quality improvement (QI) efforts, and have been encouraged to do so by the growing number of pay-for-performance programs and QI resources available. Some have suggested that in order t ...

Improving Health Care Quality

July 1, 2010 | Issue Brief

Facts on the benefits for consumer advocacy groups to become involved with Aligning Forces for Quality (AF4Q) alliance activities.