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Early Lessons From Four 'Aligning Forces for Quality' Communities Bolster the Case for Patient-Centered Care

February 4, 2013 | Journal Article

The practice of patient-centered care remains in its developmental stages—hampered, in part, by limited evidence of its effectiveness.

A Patient's View of OpenNotes

October 2, 2012 | Journal Article

The authors discuss the positive outcomes from a year-long experimental study, OpenNotes, where patients could access their doctor’s notes.

Pushing the Envelope of Electronic Patient Portals to Engage Patients

October 2, 2012 | Journal Article

This editorial discusses OpenNotes, an experiment where patients were allowed to access their primary care providers’ electronic notes via patient portals.

Inviting Patients to Read Their Doctors' Notes

October 2, 2012 | Journal Article

This article could help drive a culture of more transparency between patients and providers, enabling two-way communication that levels the proverbial playing field.

The Imperative to Promote Collaborative Consumer Engagement

September 1, 2012 | Journal Article

Achieving a meaningful definition and shared understanding of consumer engagement is a critical step in making real progress as the nation works to transform its health care system to make care more efficient, affordable, effective, and patient-cent ...

Will the Affordable Care Act Move Patient-Centeredness to Center Stage?

March 1, 2012 | Issue Brief

This paper from the Urban Institute on behalf of the Robert Wood Johnson Foundation, discusses how the Affordable Care Act (ACA) places new emphasis on measuring patients' experiences of care and using that information to improve care.

Raising Low 'Patient Activation' Rates Among Hispanic Immigrants May Equal Expanded Coverage in Reducing Access Disparities

October 1, 2011 | Journal Article

Activating consumers to become better managers of their health may be an essential component of U.S. health care reform.

Debate

February 1, 2012 | Commentary

Will OpenNotes help patients become true partners in their case?

11 Ways to Bolster Efforts to Engage Consumers

December 1, 2011 | Toolkit

This tool/utility is provided as part of a series of technical assistance products to support the efforts of Alliances to engage consumers in using information on quality and cost when making health care decisions.

Engaging Consumers in Improving the Health Care System

September 9, 2011 | Program Result Report

From 2004 to 2010, the National Partnership for Women and Families in Washington organized a broad-based network of consumer advocates at the grassroots and national levels to bring the consumer perspective to health care quality issues.