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March 1, 2012 | Issue Brief
This paper from the Urban Institute on behalf of the Robert Wood Johnson Foundation, discusses how the Affordable Care Act (ACA) places new emphasis on measuring patients' experiences of care and using that information to improve care.
February 4, 2013 | Journal Article
The practice of patient-centered care remains in its developmental stages—hampered, in part, by limited evidence of its effectiveness.
October 2, 2012 | Journal Article
The authors discuss the positive outcomes from a year-long experimental study, OpenNotes, where patients could access their doctor’s notes.
October 2, 2012 | Journal Article
This editorial discusses OpenNotes, an experiment where patients were allowed to access their primary care providers’ electronic notes via patient portals.
October 2, 2012 | Journal Article
This article could help drive a culture of more transparency between patients and providers, enabling two-way communication that levels the proverbial playing field.
September 1, 2012 | Journal Article
Achieving a meaningful definition and shared understanding of consumer engagement is a critical step in making real progress as the nation works to transform its health care system to make care more efficient, affordable, effective, and patient-cent ...
October 1, 2011 | Journal Article
Activating consumers to become better managers of their health may be an essential component of U.S. health care reform.
February 1, 2012 | Commentary
Will OpenNotes help patients become true partners in their case?
July 1, 2010 | Survey/Poll
Tool to help Aligning Forces for Quality (AF4Q) alliances assess the extent to which consumers are engaged and supported, and to learn how to more effectively engage and support consumer members
July 1, 2010 | Report
How Aligning Forces for Quality (AF4Q) community teams can reach consumers with relevant information on the quality of care provided by local physicians and hospitals.