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Consumer Engagement

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A Health Care Identifier for Each Patient

October 29, 2012 | Program Result Report

Researchers at Western Health Information Network demonstrated the technical feasibility of using a voluntary universal health care identifier card to link each person with their health record.

Driving Health Care Transformation in Communities Across America 2012

August 1, 2012 | Issue Brief

16 communities. 37 million people. One goal.

A Guide to Building Consumer Orientation Materials

July 1, 2012 | Toolkit

This framework was designed to assist Aligning Forces for Quality (AF4Q) Alliances in building an onboarding toolkit for new consumers. Onboarding is a process used to orient new volunteers or staff to an organization. It typically includes a set of ...

Core Operations for AF4Q Consumer Engagement Staff

July 1, 2012 | Toolkit

Meaningfully engaging consumer leaders in the Aligning Forces for Quality (AF4Q) initiative helps ensure the community's patient, caregiver, and consumer needs are met. Meaningful consumer engagement (CE) is a term often used when describing multi-s ...

The Value of Personal Health Records and Web Portals to Engage Consumers and Improve Quality

July 1, 2012 | Issue Brief

The use of patient-facing health information technology (HIT) platforms, such as personal health records (PHRs) and web portals, holds the promise of engaging patients in their own health care with the ultimate purpose of improving overall quality a ...

This Year’s Health Care Transformation Oscar Goes To…

June 17, 2013 | Culture of Health Post

That slowly accelerating transformation could seem sudden—or spontaneous. Trust me—there is a bunch of struggling, starving transformation artists who have been working years for this moment.

The Aligning Forces For Quality Experience

June 4, 2013 | Journal Article

Aligning Forces for Quality is the Robert Wood Johnson Foundation's signature effort to improve the overall quality of health care in targeted communities, reduce racial and ethnic disparities in care, and provide models for national reform.

Quality/Equality Glossary

April 24, 2013 | Toolkit

This glossary explores commonly used health care quality improvement terminology.

Patient Resources

Care About Your Care is a national conversation highlighting efforts to improve care transitions, reduce avoidable hospital readmissions, and lift overall quality of care.

AF4Q Games to Generate Data Challenge

April 4, 2013 | Story

Five finalist teams were announced at the conclusion of Phase I of AF4Q's Game Challenge, a competition to create game applications that generate useful health care quality data to improve health and health care.

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