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Consumer Engagement

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Online Guides Provide State-Specific Health Insurance Information for Consumers

March 12, 2006 | Program Result

Georgetown University Medical Center's Institute for Health Care Research and Policy created a Web site to provide state-specific guides for consumers on getting and keeping health insurance.

Agencies Help Consumers Choose Health Care Plans and Providers

January 1, 1998 | Program Result

Health Systems Research sought to define, through a conference and focus groups, the kinds of information consumers want and need in order to make choices among health care plans and providers.

Experts Identify Ways to Spur Consumer Engagement in Health Care

October 25, 2007 | Story

Findings Outlined in a New Series of Briefing Papers Sponsored by RWJF and AcademyHealth.

How to Find a Good Hospital

April 6, 2009 | Story

60 percent of people say they would choose a hospital based on familiarity, compared to 35 percent who would seek out a higher-rated facility.

Assessment Tool Helps Coordinators of NYC Community-Based Managed Care Services

October 1, 2004 | Program Result

Researchers from the United Hospital Fund of New York and its Chronic Care Quality Consortium developed and tested new tools to manage clinical information about older adults and disabled people in New York City.

Voorhees College Students Teach South Carolina Seniors to Access Health Information Using Computers

August 1, 2006 | Program Result

The Center of Excellence in Rural and Minority Health, a project of Voorhees College, taught seniors from three rural and impoverished counties how to use computers and access health information databases.

Patient Engagement

February 14, 2013 | Issue Brief

People actively involved in their health and health care tend to have better outcomes—and, some evidence suggests, lower costs.

Public Reporting of Cost & Resource Use Measures to Consumers

December 1, 2011 | Issue Brief

This primer is part of a series of technical assistance products to support the efforts of Alliances to engage consumers in using information on quality and cost when making health care decisions.

Consumer Attitudes on Health Care Costs: Insights from Focus Groups in Four U.S. Cities

January 7, 2013 | Issue Brief

This issue brief presents new research examining consumer focus group participants’ attitudes and beliefs about rising health care costs and their effects on U.S. households.

Physicians' Views of Comparative Information on Costs and Resource Use

October 1, 2012 | Issue Brief

This brief offers a snapshot of physicians’ views on having access to this kind of information themselves and having this information available to the public.

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