March 22, 2010
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Program Result
Georgetown University's Health Policy Institute updated the guides for 15 states: California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Montana, New York, North Carolina, Oregon, Pennsylvania and Texas.
September 26, 2002
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Program Result
The Public Policy & Education Fund of New York prepared and distributed two editions - a first version and an update - of The Managed Care Consumers' Bill of Rights: A Health Policy Guide for Consumer Advocates.
March 12, 2006
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Program Result
Georgetown University Medical Center's Institute for Health Care Research and Policy created a Web site to provide state-specific guides for consumers on getting and keeping health insurance.
January 1, 1998
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Program Result
Health Systems Research sought to define, through a conference and focus groups, the kinds of information consumers want and need in order to make choices among health care plans and providers.
January 1, 2012
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Issue Brief
AcademyHealth award-winning Oregon Health Insurance Experiment showed that having health insurance profoundly affects health and well-being.
March 1, 2013
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Issue Brief
Major state decisions regarding coverage expansion consumer assistance strategies are outlined in this brief, in addition to tools state officials can use when determining how to meet the needs of new and existing consumers.
March 1, 2013
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Issue Brief
This brief reviews the components of a Call Center as a main face of the Exchange and part of a broader strategy for optimizing people, processes, and technology to support Exchange goals and objectives.
March 1, 2013
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Issue Brief
This brief outlines important policy issues for states to consider while implementing their Navigators and IPA programs, as well as summarizes the basic information and guidance released to date.
January 1, 2012
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Journal Article
The evaluation by Mathematica Policy Research found that funding capacity building increased five of the six core advocacy components measured.
September 1, 2011
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Journal Article
Private foundations may hesitate to fund consumer advocacy in health reform implementation because its effects are hard to measure.