Shared Decision-Making and Benefit Design
April 1, 2013 | Report
More than 8 out of 10 adults over age 40—including employees—are making decisions about their health and health care on a regular basis
Consumer Engagement
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Engaging Consumers in Improving the Health Care System
September 9, 2011 | Program Result
From 2004 to 2010, the National Partnership for Women and Families in Washington organized a broad-based network of consumer advocates at the grassroots and national levels to bring the consumer perspective to health care quality issues.
Getting Ready for Your Next Appointment
September 30, 2009 | Issue Brief
Aligning Forces for Quality, an RWJF national program, developed a checklist as a guide to help consumers prepare for medical visits. The checklist provides information for how to prepare for a doctor's appointment and what questions patients should ask their health care team.
Health Leaders Join Forces to Call Attention to Gaps in Health Care Quality
August 30, 2011 | News Release
TV's Dr. Oz to work with Robert Wood Johnson Foundation and U.S. health agencies to create awareness about what consumers can do to improve their health care.
The Role of Patient Activation on Patient-Provider Communication and Quality of Care for US and Foreign Born Latino Patients
November 1, 2009 | Journal Article
In this article, data from a study on U.S.-born and foreign-born Latinos were examined, finding that U.S.-born Latinos had significantly greater patient activation scores (increased ability to manage their health care) than foreign-born Latinos.
Consumer Guides for Getting and Keeping Health Insurance are Updated and Posted Online
March 22, 2010 | Program Result
Georgetown University's Health Policy Institute updated the guides for 15 states: California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Montana, New York, North Carolina, Oregon, Pennsylvania and Texas.
Consumer Driven Health Care
January 27, 2009 | Journal Article
This paper analyzes the evolution of consumer-driven health care in terms of its original vision, its subsequent implementation, and the transformations it has endured as it moves into its second decade.
Beyond Competition
June 1, 2006 | Journal Article
The Federal Trade Commission and Department of Justice report Improving Health Care: A Dose of Competition (2004) recommends a number of market-based reforms to improve the quality of care and reduce the trend in health benefit spending. The authors ...
How Patients Make Health Care Choices: Choosing a Primary Care Physician
June 30, 2009 | Story
Half of all consumers rely on word-of-mouth recommendations.
Snapshot: Diabetes Mine
June 30, 2009 | Story
Related websites DiabetesMine This slide provides an overview of DiabetesMine, a blog that was started by a diabetes patient to provide straight talk and encouragement for consumers.