Shared Decision-Making and Benefit Design
April 1, 2013 | Report
More than 8 out of 10 adults over age 40—including employees—are making decisions about their health and health care on a regular basis
Consumer Engagement
You are now viewing 1 - 10 of 52 results
Sort results by:
Engaging Healthcare Consumers Through Social Media
January 1, 2011 | Report
This case study outlines the Maine AF4Q Alliance's planning process, activities, lessons learned, and future efforts around implementing a social media campaign to engage consumers.
Consumer Decision Points in Accessing Comparative Health Care Information
July 1, 2010 | Report
How Aligning Forces for Quality (AF4Q) community teams can reach consumers with relevant information on the quality of care provided by local physicians and hospitals.
Talking about Health Care Payment Reform with U.S. Consumers
April 1, 2011 | Report
Report details research conducted to develop and test simple messages that explain the concepts of payment and delivery reform to consumers in ways they understand and support.
Lessons Learned
March 1, 2012 | Report
This Aligning Forces for Quality report shares experiences of five communities that engage consumers to improve ambulatory care. Despite different approaches, these projects demonstrate that consumer engagement in quality improvement is important in moving toward a high quality, patient-centered care health care system.
How to Display Comparative Information that People Can Understand and Use
July 1, 2010 | Report
This report details comprehensive information on the many choices Aligning Forces for Quality (AF4Q) communities have when determining how best to display information.
Successfully Reporting and Communicating Performance Measures
April 1, 2010 | Report
This report commissioned by the Robert Wood Johnson Foundation in 2009 is a compilation of focus group research and provides useful insights into making online information about physician performance user-friendly.
Ten Criteria for Meaningful and Usable Measures of Performance
September 1, 2011 | Report
Consumers, purchasers, policy-makers, and other stakeholders seek improved quality and affordability in our health care system.
Strengthening Affordability and Quality in America's Health Care System
April 1, 2013 | Report
A diverse group of health care stakeholders present their recommendations for controlling costs and improving the quality of our health care system.
Improving Patient Decision-Making in Health Care
February 24, 2011 | Report
The report compares the rates of elective, or "preference-sensitive," procedures across regions and suggests that differences in clinicians' personal beliefs and opinions contribute to the variation.