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Making Sense of "Consumer Engagement" Initiatives to Improve Health and Health Care

March 1, 2013 | Journal Article

This framework provides a way for policy-makers and others to “make sense” out of the many national and local efforts to engage consumers in their own health care.

Raising Low 'Patient Activation' Rates Among Hispanic Immigrants May Equal Expanded Coverage in Reducing Access Disparities

October 1, 2011 | Journal Article

Activating consumers to become better managers of their health may be an essential component of U.S. health care reform.

The Role of Patient Activation on Patient-Provider Communication and Quality of Care for US and Foreign Born Latino Patients

November 1, 2009 | Journal Article

In this article, data from a study on U.S.-born and foreign-born Latinos were examined, finding that U.S.-born Latinos had significantly greater patient activation scores (increased ability to manage their health care) than foreign-born Latinos.

Using Systematic Measurement to Target Consumer Activation Strategies

February 1, 2009 | Journal Article

A review of literature finds consumers' levels of engagement in their own health care can be measured by a patient activation measure (PAM), which can predict the success of health care self-management strategies. Individual, group and community health care should be tailored to increase each consumers' PAM.

A Perspective on the Patient's Role in Treatment Decisions

February 1, 2009 | Journal Article

While current health policy suggests patients should share in making decisions about their own treatment, studies reveal most patients are dissatisfied with their role because little has been done to help or encourage patients to participate in treatment decision-making.

Early Experiences with Consumer Engagement Initiatives to Improve Chronic Care

January 1, 2009 | Journal Article

This paper investigates the early experiences of the 14 regional multistakeholder quality improvement alliances funded by the Robert Wood Johnson Foundation in 2006 to design and implement communitywide consumer engagement strategies.

Development of the Patient Activation Measure (PAM)

August 1, 2004 | Journal Article

There is wide agreement that patients who are informed, active participants in their own care have better outcomes, and their health care is apt to cost less. This article describes the development of the Patient Activation Measure (PAM), the first ...

Consumer Driven Health Care

January 27, 2009 | Journal Article

This paper analyzes the evolution of consumer-driven health care in terms of its original vision, its subsequent implementation, and the transformations it has endured as it moves into its second decade.

Beyond Competition

June 1, 2006 | Journal Article

The Federal Trade Commission and Department of Justice report Improving Health Care: A Dose of Competition (2004) recommends a number of market-based reforms to improve the quality of care and reduce the trend in health benefit spending. The authors ...

A Report Card on Provider Report Cards

November 1, 2010 | Journal Article

Health care consumers are demanding "real time" information about the performance and quality of health care providers. This article examined public reporting of provider performance in 21 geographic regions of the U.S.