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Consumer Engagement

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  • Topic: Consumer engagement
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Consumer Engagement in a Multi-Stakeholder Group

January 1, 2010 | Issue Brief

Tips and recommendations to maximize the engagement of consumer advocates in multi-stakeholder groups.

Aligning Forces for Quality Sites Reveal Consumer Engagement Challenges for Chartered Value Exchanges

June 1, 2009 | Issue Brief

The Aligning Forces for Quality (AF4Q) program launched in 2006 by the Robert Wood Johnson Foundation (RWJF) offers a window on real world experience in initiatives to engage consumers as integral participants in promoting public reporting and advancing quality improvement.

Getting Ready for Your Next Appointment

September 30, 2009 | Issue Brief

Aligning Forces for Quality, an RWJF national program, developed a checklist as a guide to help consumers prepare for medical visits. The checklist provides information for how to prepare for a doctor's appointment and what questions patients should ask their health care team.

Improving Quality Health Care

October 1, 2007 | Issue Brief

Recommended Reading The Quality of Health Care Delivered to Adults in the United States There is an emerging consensus in the health policy community that informed and engaged consumers have a vital role to play in improving the quality of care that ...

Driving Health Care Transformation in Communities Across America 2012

August 1, 2012 | Issue Brief

16 communities. 37 million people. One goal.

The Value of Personal Health Records and Web Portals to Engage Consumers and Improve Quality

July 1, 2012 | Issue Brief

The use of patient-facing health information technology (HIT) platforms, such as personal health records (PHRs) and web portals, holds the promise of engaging patients in their own health care with the ultimate purpose of improving overall quality a ...

Patient Engagement

February 14, 2013 | Issue Brief

People actively involved in their health and health care tend to have better outcomes—and, some evidence suggests, lower costs.

Public Reporting of Cost & Resource Use Measures to Consumers

December 1, 2011 | Issue Brief

This primer is part of a series of technical assistance products to support the efforts of Alliances to engage consumers in using information on quality and cost when making health care decisions.

Consumer Attitudes on Health Care Costs: Insights from Focus Groups in Four U.S. Cities

January 7, 2013 | Issue Brief

This issue brief presents new research examining consumer focus group participants’ attitudes and beliefs about rising health care costs and their effects on U.S. households.

Physicians' Views of Comparative Information on Costs and Resource Use

October 1, 2012 | Issue Brief

This brief offers a snapshot of physicians’ views on having access to this kind of information themselves and having this information available to the public.

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