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A collection of success stories on improving patient satisfaction and engagement from the front lines of American health care, providing free access to strategies used by hospitals and medical practices nationwide to improve care.
April 1, 2013 | Report
More than 8 out of 10 adults over age 40—including employees—are making decisions about their health and health care on a regular basis
March 25, 2013 | Program Result Report
The Pioneer Special Solicitation supports innovative projects that could lead to significant improvements in health and health care
March 1, 2013 | Journal Article
This framework provides a way for policy-makers and others to “make sense” out of the many national and local efforts to engage consumers in their own health care.
December 1, 2011 | Toolkit
This tool/utility is provided as part of a series of technical assistance products to support the efforts of Alliances to engage consumers in using information on quality and cost when making health care decisions.
September 9, 2011 | Program Result Report
From 2004 to 2010, the National Partnership for Women and Families in Washington organized a broad-based network of consumer advocates at the grassroots and national levels to bring the consumer perspective to health care quality issues.
June 16, 2011 | Toolkit
This fact sheet outlines a set of best practices to help guide creation of any form of a Consumer Advisory Council.
June 16, 2011 | Toolkit
This set of email templates can assist Alliances in engaging prospective and current consumer representatives in all aspects of AF4Q, moving them from awareness, to understanding, to buy-in and finally, to activation.
October 1, 2011 | Journal Article
Activating consumers to become better managers of their health may be an essential component of U.S. health care reform.
August 30, 2011 | News Release
TV's Dr. Oz to work with Robert Wood Johnson Foundation and U.S. health agencies to create awareness about what consumers can do to improve their health care.