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Communicating with Patients

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  • Topic: Communicating with patients
  • Topic: Immigrants and refugees
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The Immigrants and Refugees New Arrivals Advocacy Project

September 9, 2011 | Program Result

The Center for Children's Advocacy in Hartford, Conn., operated a medical-legal advocacy project to improve the health of new immigrant and refugee children.

Meetings of Refugee Health Coordinators Create the Refugee Health Information Network

October 29, 2009 | Program Result

RWJF funded two meetings convened by the Center for Public Service Communications (CPSC), which led to the creation of the Refugee Health Information Network.

Fresh Ideas: Improving the Health of Immigrant and Refugee Communities

June 27, 2011 | Program Result

Fresh Ideas was a targeted solicitation for proposals that aimed to give immigrants and refugees the tools and support they need to improve and maintain their own health.

What Language Services Mean to Patients

April 6, 2011 | Program Result

"We would never have gotten this information if the doctor had just gone in with broken Spanish," said Beth Ebel, M.D. "Often you don't know what you're getting into with medicine. If you don't know the nuances of the situation it can be a problem."

Speaking Together: National Language Services Network

National Program

This program, the first of its kind to integrate quality improvement techniques with hospital-based language services.

Hablamos Juntos: Improving Patient-Provider Communication for Latinos

National Program

To improve access to quality health care for Latinos with limited English proficiency through the use of cost-effective interpretation and translation services.

Overcoming Language Barriers to Care

January 1, 2010 | Book

In this chapter, Irene Wielawski, a free-lance journalist and former investigative reporter looks at Hablamos Juntos, examining its conceptual bases, observing the program in action, and offering some thoughts—based in part on the evaluation of the program—on the challenges to language-access programs and possible ways of overcoming them.

Caring for Patients with Limited English Proficiency

November 1, 2007 | Journal Article

This article focused on the relationship between limited English proficiency among the patient population and physician services. The study sample was 67 individuals, 45 physicians and 22 office managers, who participated in a total of nine computer-assisted telephone focus groups.

Creating a Nonprofit Corporation to Provide Contract Interpreter and Translation Services to Health Care Organizations in Upstate South Carolina

February 20, 2008 | Program Result

Four competing nonprofit hospitals in upstate South Carolina realized they were facing common challenges.

Bring Down Those Walls: If Language Barriers to Health Care Were Lowered, it Could Improve Quality of Care While Reducing Costs

May 9, 2008 | Program Result

A research team examined the medical literature in order to summarize what was known about language barriers in health care, and outline gaps in published and ongoing research.

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