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Communicating with Patients

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Do Patients and Their Physicians Communicate About Out-of-Pocket Medical Costs and Their Impact on Health?

January 24, 2013 | Story

Though most patients wanted to talk with their doctor about out-of-pocket expenses, only 35 percent of physicians and 15 percent of patients reported ever having discussed them.

Communication is the Key to Improving Doctor-Patient Relationships

March 1, 2003 | Program Result

The nonprofit American Academy on Physician and Patient held a two-day workshop, the Doctor-Patient Collaborative Workshop, November 10-11, 2000, in Bethesda, Md.

Conference Seeks Consensus on Best Methods to Improve Physicians' Communication Skills

September 1, 2006 | Program Result

The Foundation for Medical Excellence convened a national conference to develop a consensus on the best methods for assessing physicians' communication skills and the programs that teach those skills.

Evaluating the Impact of Patients' Online Access to Doctors' Visit Notes

April 13, 2012 | Journal Article

The authors conducted a one-year, multi-site trial of patient-accessible online office visit notes system OpenNotes, and found that many primary care physicians were willing to participate.

What Language Services Mean to Patients

April 6, 2011 | Program Result

"We would never have gotten this information if the doctor had just gone in with broken Spanish," said Beth Ebel, M.D. "Often you don't know what you're getting into with medicine. If you don't know the nuances of the situation it can be a problem."

Speaking Together: National Language Services Network

National Program

This program, the first of its kind to integrate quality improvement techniques with hospital-based language services.

Hablamos Juntos: Improving Patient-Provider Communication for Latinos

National Program

To improve access to quality health care for Latinos with limited English proficiency through the use of cost-effective interpretation and translation services.

Physicians, Nurses and Parents Must Team Up To Avoid Medication Errors for Children

September 21, 2010 | Story

Greatly improved scrutiny of prescription medication regimens is needed to protect children with chronic illnesses--such as cancer--from incorrect dosages and other problems.

A 62-Year-Old Woman with Skin Cancer Who Experienced Wrong-Site Surgery

August 12, 2009 | Journal Article

This article looks at how medical errors are handled in the health professions and suggests that full disclosure of the mistake, in addition to an apology and follow-up, may be the best way to approach this sensitive topic.

Physician Communication and Patient Adherence to Treatment

August 1, 2009 | Journal Article

This study analyzed 127 research studies spanning 59 years to find a positive correlation between physician communication skills, as well as physician training in communication skills and patient adherence to treatment recommendations.

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