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Communicating with Patients

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  • Topic: Communicating with patients
  • Topic: Performance standards and measurement
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Second Round of Grantees for Public Health Practice-Based Research Network (PBRN) Program Announced

November 23, 2009 | Video/Story

Initiative is developing evidence about the most effective ways of organizing, financing and delivering public health services.

Making Sense of "Consumer Engagement" Initiatives to Improve Health and Health Care

March 1, 2013 | Journal Article

This framework provides a way for policy-makers and others to “make sense” out of the many national and local efforts to engage consumers in their own health care.

What Do Physicians Say to Their Patients about Smoking?

September 1, 2002 | Program Result

The Kaiser Foundation Hospitals, Kaiser Foundation Research Institute, Portland, Ore., developed and tested new measures to assess the frequency, extent, and quality of tobacco treatment services delivered to patients during routine doctor visits.

Advancing Measurement of Equity and Patient-Centered Care to Improve Health Care Quality

January 12, 2012 | Program Result

Advancing Measurement of Equity and Patient-Centered Care to Improve Health Care Quality was a targeted solicitation for proposals to expand understanding of how to make health care both more patient-centered and more equitable.

Dartmouth Atlas Project

April 18, 2011 | Program Result

The overarching objective of the Dartmouth Atlas is to report local and regional variation in the performance of U.S. health care to policymakers and health systems and to provide interpretation of unwarranted variation that can guide policy.

Speaking Together: National Language Services Network

April 18, 2011 | Program Result

Ten hospitals throughout the country joined a collaborative learning network, developed strategies to improve the quality and accessibility of their language services, and tested them using five standardized performance improvement measures.

Addressing Language Barriers in Health Care

March 1, 2007 | Issue Brief

This issue brief from the Speaking Together project, presents an overview of the program funded by the Robert Wood Johnson Foundation whose aim is to identify, test and assess strategies for hospitals to provide effective language services to patients with limited English proficiency.

In Any Language

May 1, 2008 | Report

This report highlights the experiences of the 10 hospitals participating in the Speaking Together program, showcasing the proven practices that were implemented to improve language services at the health care institutions.

National Standards of Practice for Interpeters in Health Care

September 1, 2005 | Toolkit

The Goal: To strategically build an efficient, effective and qualified workforce for providing language services. Why It's Important: In health care, language services are frequently provided by self-declared bilingual clinical providers and ad hoc ...

National Code of Ethics for Interpreters in Health Care

July 1, 2004 | Toolkit

The Goal: To strategically build an efficient, effective and qualified workforce for providing language services. Why It's Important: In health care, language services are frequently provided by self-declared bilingual clinical providers and ad hoc ...

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