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January 24, 2013 | Story
Though most patients wanted to talk with their doctor about out-of-pocket expenses, only 35 percent of physicians and 15 percent of patients reported ever having discussed them.
October 20, 2005 | Journal Article
This article explores patient-physician communication regarding discussions about prognosis. The analysis specifically reviews the association between patient race and financial status with patient and clinician self-reports of prognosis discussions ...
August 1, 2004 | Journal Article
Out-of-pocket-costs incurred by patients for medical services have grown from $25.1 billion in 1970 to more than $205 billion in 2001. This study examines barriers preventing patient-physician communication about out-of-pocket expenses. Survey parti ...
November 1, 2007 | Story
Race and ethnicity affects how patients and their physicians interact and can impact health outcomes.
April 13, 2012 | Journal Article
The authors conducted a one-year, multi-site trial of patient-accessible online office visit notes system OpenNotes, and found that many primary care physicians were willing to participate.
September 9, 2011 | Program Result
The Center for Children's Advocacy in Hartford, Conn., operated a medical-legal advocacy project to improve the health of new immigrant and refugee children.
May 13, 2011 | Program Result
Project staff worked with a design team to create and test a set of universal graphic symbols to help people with limited proficiency in English find their way around health care facilities.
April 18, 2011 | Program Result
Ten hospitals throughout the country joined a collaborative learning network, developed strategies to improve the quality and accessibility of their language services, and tested them using five standardized performance improvement measures.
November 1, 2007 | Journal Article
This article focused on the relationship between limited English proficiency among the patient population and physician services. The study sample was 67 individuals, 45 physicians and 22 office managers, who participated in a total of nine computer-assisted telephone focus groups.
October 2, 2012 | Journal Article
The authors discuss the positive outcomes from a year-long experimental study, OpenNotes, where patients could access their doctor’s notes.