Initial Unit Competencies
June 4, 2008 | Toolkit
Adapted from the IMIA Standards of Practice for Medical Interpreters.
Communicating with Patients
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Quality Improvement Initiative
June 4, 2008 | Toolkit
Establishing an Assessment and Grievance Process to Evaluate Telephonic Interpretation
Dartmouth Atlas Project
April 18, 2011 | Program Result
The overarching objective of the Dartmouth Atlas is to report local and regional variation in the performance of U.S. health care to policymakers and health systems and to provide interpretation of unwarranted variation that can guide policy.
Speaking Together: National Language Services Network
April 18, 2011 | Program Result
Ten hospitals throughout the country joined a collaborative learning network, developed strategies to improve the quality and accessibility of their language services, and tested them using five standardized performance improvement measures.
Addressing Language Barriers in Health Care
March 1, 2007 | Issue Brief
This issue brief from the Speaking Together project, presents an overview of the program funded by the Robert Wood Johnson Foundation whose aim is to identify, test and assess strategies for hospitals to provide effective language services to patients with limited English proficiency.
In Any Language
May 1, 2008 | Report
This report highlights the experiences of the 10 hospitals participating in the Speaking Together program, showcasing the proven practices that were implemented to improve language services at the health care institutions.
International Medical Interpreters Association Code of Ethics
January 1, 2006 | Toolkit
Recommending Reading Sample: Initial Interpreter Competency Assessment Sample: Initial Unit Competencies Assessment Sample: Annual Unit Competencies Assessment National Standards of Practice and Code of Ethics - Standars - National Council on Interp ...
National Standards of Practice for Interpeters in Health Care
September 1, 2005 | Toolkit
The Goal: To strategically build an efficient, effective and qualified workforce for providing language services. Why It's Important: In health care, language services are frequently provided by self-declared bilingual clinical providers and ad hoc ...
National Code of Ethics for Interpreters in Health Care
July 1, 2004 | Toolkit
The Goal: To strategically build an efficient, effective and qualified workforce for providing language services. Why It's Important: In health care, language services are frequently provided by self-declared bilingual clinical providers and ad hoc ...
Meseasurement of Patients Screened for Prefered Language
January 1, 2008 | Toolkit
Providing appropriate language services depends on a health care organization¿s ability to accurately screen for language needs among its patients and to identify patients¿ preferred language for health care encounters. The use of standardized practices to collect this information will provide the hospital with an accurate assessment of the need for interpreter services, translated materials and signage.