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March 1, 2012 | Issue Brief
This paper from the Urban Institute on behalf of the Robert Wood Johnson Foundation, discusses how the Affordable Care Act (ACA) places new emphasis on measuring patients' experiences of care and using that information to improve care.
July 18, 2010 | Journal Article
This article presents a study of advance care planning among minority hospital patients and physicians. The authors interviewed patients to find out what factors might encourage patients and physicians to engage in advance planning discussions.
May 1, 2010 | Journal Article
Bedside ICU nurses have an important role in helping nonspeaking patients communicate.
March 1, 2010 | Journal Article
Physicians are encouraged to disclose medical errors to patients, which often requires close collaboration between physicians and risk managers.
October 2, 2012 | Journal Article
The authors discuss the positive outcomes from a year-long experimental study, OpenNotes, where patients could access their doctor’s notes.
October 2, 2012 | Journal Article
This editorial discusses OpenNotes, an experiment where patients were allowed to access their primary care providers’ electronic notes via patient portals.
October 2, 2012 | Journal Article
This article could help drive a culture of more transparency between patients and providers, enabling two-way communication that levels the proverbial playing field.
May 9, 2008 | Program Result
A research team examined the medical literature in order to summarize what was known about language barriers in health care, and outline gaps in published and ongoing research.
August 9, 2012 | Journal Article
Mobile phones, and smartphones in particular, have the potential to support chronic disease prevention and management in daily life. For example, mobile health (mHealth) applications can help people manage their diabetes, assist in smoking cessation ...
November 1, 2009 | Journal Article
Although many professional medical organizations recommend disclosing errors to patients, studies suggest that disclosure is the exception rather than the rule. Little research examining radiologists' willingness to disclose mammography-related errors has been conducted. This study surveyed 364 radiologists at seven Breast Cancer Surveillance Consortium sites.