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Communicating with Patients

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Conference Seeks Consensus on Best Methods to Improve Physicians' Communication Skills

September 1, 2006 | Program Result

The Foundation for Medical Excellence convened a national conference to develop a consensus on the best methods for assessing physicians' communication skills and the programs that teach those skills.

Shared Decision-Making and Benefit Design

April 1, 2013 | Report

More than 8 out of 10 adults over age 40—including employees—are making decisions about their health and health care on a regular basis

Evaluating the Impact of Patients' Online Access to Doctors' Visit Notes

April 13, 2012 | Journal Article

The authors conducted a one-year, multi-site trial of patient-accessible online office visit notes system OpenNotes, and found that many primary care physicians were willing to participate.

Physician Communication Performance among Standardized Patients and Patients with Limited Health Literacy

May 1, 2012 | Journal Article

Limited health literacy is associated with misunderstandings about cancer susceptibility and benefits of early detection and low adherence to cancer screening.

APHA 2012: Trust and Communication Improve Diabetes Outcomes in African Americans

October 29, 2012 | New Public Health Post

To follow is an excerpt of a conversation with Monica Peek, a Robert Wood Johnson Foundation scholar and grantee, who presented at the American Public Health Association Annual Meeting about new research exploring the value of high quality doctor-pa ...

What Language Services Mean to Patients

April 6, 2011 | Program Result

"We would never have gotten this information if the doctor had just gone in with broken Spanish," said Beth Ebel, M.D. "Often you don't know what you're getting into with medicine. If you don't know the nuances of the situation it can be a problem."

Speaking Together: National Language Services Network

National Program

This program, the first of its kind to integrate quality improvement techniques with hospital-based language services.

Hablamos Juntos: Improving Patient-Provider Communication for Latinos

National Program

To improve access to quality health care for Latinos with limited English proficiency through the use of cost-effective interpretation and translation services.

Use of Prescription Drug Samples and Patient Assistance Programs, and the Role of Doctor¿Patient Communication

December 1, 2011 | Journal Article

Study found use of free drug samples widespread among older adults but participation in pharmaceutical industry-sponsored patient assistance programs very low.

How Do You Know What Aunt Martha Looks Like?

October 1, 2011 | Journal Article

Non-verbal clues provide different but important information for doctors and patients during routine checkups.

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