July 1, 2007
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Program Result Report
Mark Earnest, Ph.D., M.D., and a team of physicians created a health insurance simulation in which consumers participate in the creation of an imaginary insurance plan with a fixed budget and a limited menu of options.
August 1, 2007
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Toolkit
The Goal: To strategically build an efficient, effective and qualified workforce for providing language services. Why It's Important: In health care, language services are frequently provided by self-declared bilingual clinical providers and ad hoc ...
October 15, 2007
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Program Result Report
From 2002 to 2006, the Regional Medical Center at Memphis, known as the MED, in Memphis, Tenn., improved and expanded language services for Spanish-speaking patients throughout the organization.
October 16, 2007
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Program Result Report
Temple University Health System in Philadelphia developed and promoted language services for Spanish-speaking patients in all of the system's hospitals and recruited, trained and credentialed six health care interpreters.
October 16, 2007
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Program Result Report
Hablamos Juntos: Improving Patient-Provider Communication for Latinos was the first national effort to help health care organizations meet the challenge of providing language services and signage.
October 1, 2007
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Toolkit
How Effective Medical Interpretation Can Increase Quality of Care A successful language services program begins with a strong foundation. Structuring policies, procedures and other elements to reflect and build on the organization's priorities will ...
November 1, 2007
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Program Result Report
The University of Oregon defined patient activation as it relates to those with chronic illness, and developed and tested an instrument to measure patient activation.
December 26, 2005
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News Release
New symbols remove language barriers, provide better access to care.
November 1, 2007
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Story
Race and ethnicity affects how patients and their physicians interact and can impact health outcomes.
June 4, 2008
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Story
Staff placed white boards in all patient rooms, allowing nurses to outline patient goals and the plan of care for the day.