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Communicating with Patients

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Evaluating the Impact of Patients' Online Access to Doctors' Visit Notes

April 13, 2012 | Journal Article

The authors conducted a one-year, multi-site trial of patient-accessible online office visit notes system OpenNotes, and found that many primary care physicians were willing to participate.

A Patient's View of OpenNotes

October 2, 2012 | Journal Article

The authors discuss the positive outcomes from a year-long experimental study, OpenNotes, where patients could access their doctor’s notes.

Pushing the Envelope of Electronic Patient Portals to Engage Patients

October 2, 2012 | Journal Article

This editorial discusses OpenNotes, an experiment where patients were allowed to access their primary care providers’ electronic notes via patient portals.

Inviting Patients to Read Their Doctors' Notes

October 2, 2012 | Journal Article

This article could help drive a culture of more transparency between patients and providers, enabling two-way communication that levels the proverbial playing field.

Making Sense of Mobile Health Data

August 9, 2012 | Journal Article

Mobile phones, and smartphones in particular, have the potential to support chronic disease prevention and management in daily life. For example, mobile health (mHealth) applications can help people manage their diabetes, assist in smoking cessation ...

Debate

February 1, 2012 | Commentary

Will OpenNotes help patients become true partners in their case?

Developing Universal Symbols for Health Care Facilities

May 13, 2011 | Program Result

Project staff worked with a design team to create and test a set of universal graphic symbols to help people with limited proficiency in English find their way around health care facilities.

Open Notes

July 20, 2010 | Journal Article

This article profiles a program that allows patients open access to their medical records. The OpenNotes project has the potential to open a new type of communication between patients and doctors.

Health Facilities Begin Implementing New Universal Symbols to Ease Navigation

September 12, 2010 | News Release

Making signage easy to understand and eliminating language barriers is one simple way to iimprove the health care experience for everyone.

OpenNotes Study Launches With More Than 100 Physicians, 25,000 Patients

June 7, 2010 | News Release

National experiment to look at impact of greater physician-patient openness.

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