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Communicating with Patients

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Shared Decision-Making and Benefit Design

April 1, 2013 | Report

More than 8 out of 10 adults over age 40—including employees—are making decisions about their health and health care on a regular basis

The Factors Associated with High-Quality Communication for Critically Ill Children

March 1, 2013 | Journal Article

Communication with family members about prognosis and goals of care often occur close to death for patients in the pediatric intensive care unit.

Making Sense of "Consumer Engagement" Initiatives to Improve Health and Health Care

March 1, 2013 | Journal Article

This framework provides a way for policy-makers and others to “make sense” out of the many national and local efforts to engage consumers in their own health care.

An Effort to Spread Decision Aids In Five California Primary Care Practices Yielded Low Distribution, Highlighting Hurdles

February 1, 2013 | Journal Article

This study explored the distribution of decision aids—an important first step toward patient engagement, but one that cannot be equated with actual use of the aids.

Do Patients and Their Physicians Communicate About Out-of-Pocket Medical Costs and Their Impact on Health?

January 24, 2013 | Story

Though most patients wanted to talk with their doctor about out-of-pocket expenses, only 35 percent of physicians and 15 percent of patients reported ever having discussed them.

APHA 2012: Trust and Communication Improve Diabetes Outcomes in African Americans

October 29, 2012 | New Public Health Post

To follow is an excerpt of a conversation with Monica Peek, a Robert Wood Johnson Foundation scholar and grantee, who presented at the American Public Health Association Annual Meeting about new research exploring the value of high quality doctor-pa ...

A Patient's View of OpenNotes

October 2, 2012 | Journal Article

The authors discuss the positive outcomes from a year-long experimental study, OpenNotes, where patients could access their doctor’s notes.

Pushing the Envelope of Electronic Patient Portals to Engage Patients

October 2, 2012 | Journal Article

This editorial discusses OpenNotes, an experiment where patients were allowed to access their primary care providers’ electronic notes via patient portals.

Inviting Patients to Read Their Doctors' Notes

October 2, 2012 | Journal Article

This article could help drive a culture of more transparency between patients and providers, enabling two-way communication that levels the proverbial playing field.

Making Sense of Mobile Health Data

August 9, 2012 | Journal Article

Mobile phones, and smartphones in particular, have the potential to support chronic disease prevention and management in daily life. For example, mobile health (mHealth) applications can help people manage their diabetes, assist in smoking cessation ...

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