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Communicating with Patients

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Do Patients and Their Physicians Communicate About Out-of-Pocket Medical Costs and Their Impact on Health?

January 24, 2013 | Story

Though most patients wanted to talk with their doctor about out-of-pocket expenses, only 35 percent of physicians and 15 percent of patients reported ever having discussed them.

Attention to Inpatients' Religious and Spiritual Concerns

November 1, 2011 | Journal Article

Hospitals may be leaving their patients' religious and spiritual needs unfulfilled despite believing they ought to be more involved, evidence suggests that a low percentage of physicians actually have religious or spiritual discussions with patients.

Healthy Doctors Better Able to Discuss Healthy Lifestyles with Patients

April 3, 2012 | Human Capital Blog Post

New research shows that physicians who exercise and don’t smoke are much more likely to recommend healthy lifestyle changes to their patients than their smoking or non-exercising colleagues. Researchers surveyed 1,000 primary care physicians and fou ...

Physicians Recommend Different Treatments for Patients Than They Would Choose for Themselves

April 11, 2011 | Journal Article

This study examined the role of bias in treatment decisions close to 1,000 physicians chose hypothetical treatments for colon cancer and avian flu the physicians either chose a treatment they would want for themselves or made a recommendation for a patient.

It's Not Only Words that Influence Doctor-Patient Relationships

November 1, 2011 | Story

RWJF Clinical Scholars find nonverbal communication plays a role in medical judgments.

Cancer Risk Communication with Low Health Literacy Patients

May 1, 2010 | Journal Article

This article describes a continuing medical education program designed to improve physicians? ability to effectively communicate about cancer risks with patients with low-health literacy.

Primary Care Physicians' Attitudes and Practices Regarding Discussing Organ Donation with Their Patients

January 1, 2010 | Journal Article

This study surveyed a national sample of primary care physicians to determine their attitudes, knowledge and practices regarding organ donation.

Outpatient Satisfaction

October 1, 2009 | Journal Article

How doctors present information, and whether their clients realize the information was presented, are more important to patient satisfaction than what specific content a doctor relays, according to this novel study comparing how parents and trained observers perceived the doctors' communications during pediatric visits.

Perfecting Patient Communication By Optimizing the Nurse Call System

May 13, 2010 | Story

Staff developed new process to improve utilization and functionally of hospitals call system that patents use to request assistance from nurses.

Getting By

February 1, 2009 | Journal Article

This qualitative study examined the underuse of interpreters by residents at two major urban teaching hospitals. Professional interpreters can improve communication and the quality of care received by patients not fluent in English, but remain underused even when their services are readily available.

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