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May 13, 2010 | Story
Mary Washington Hospital improved efficiency by keeping patients informed of when their next dose of pain medicine and breathing treatments would be available.
November 18, 2009 | Program Result
Inova, a not-for-profit health care system based in northern Virginia that includes hospitals, emergency and urgent care centers and other health-related organizations, established the role of the patient navigator to meet their needs.
October 16, 2007 | Program Result
Hablamos Juntos: Improving Patient-Provider Communication for Latinos was the first national effort to help health care organizations meet the challenge of providing language services and signage.