It's Not Only Words that Influence Doctor-Patient Relationships
November 1, 2011 | Story
RWJF Clinical Scholars find nonverbal communication plays a role in medical judgments.
Communicating with Patients
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Making Pain Discussions Less of a Pain
February 15, 2012 | Story
RWJF Clinical Scholar finds pain-related discussions take up a large percentage of time during primary care visits.
Speaking Together: National Language Services Network
April 18, 2011 | Program Result
Ten hospitals throughout the country joined a collaborative learning network, developed strategies to improve the quality and accessibility of their language services, and tested them using five standardized performance improvement measures.
Telephone Interpretation Services Can Serve Hospitals Well
April 6, 2011 | Program Result
As the project manager at the University of Michigan said: "We could just grab the phone when patients came in who spoke languages for which we don't have an interpreter."